Junior Customer Care (50%) - Hospitality & Client Dining Support

Partners Group; Zug; On-site; CHF 34,000 - 48,000; Part time

Benefits offered by this job

Daily lunch allowance

On-site gym access

Sabbatical program

Career development

Job summary

Partners Group in Zug is seeking a Junior Customer Care professional to deliver premium hospitality in VIP Client Dining rooms and support lunch operations in the on-site restaurant. You will help with coffee/meeting services and maintain a welcoming environment for clients and colleagues.

The role is 50% with options for a 4-day or 5-day work week, prioritizing work-life balance and team collaboration. Prior hospitality experience and strong German/English skills are preferred.

Qualifications

• Experience or training in hospitality, restaurant service, catering, or related service industry.
• Guest-facing experience is advantageous.
• Good German and English language skills.
• Confident verbal communication with guests and colleagues.
• Professional appearance and excellent manners.
• Ability to work independently and take responsibility.
• Willingness to work within a team.

Responsibilities

• Provide professional and personalized guest service in VIP Client Dining rooms.
• Prepare dining rooms and ensure a welcoming atmosphere for clients and visitors.
• Assist with hosting internal and external guests.
• Support the Free Flow Restaurant during lunch service.
• Assist with food and beverage service activities.
• Ensure service areas are clean, organized, and professionally presented.
• Support coffee service for client and internal meetings.
• Prepare meeting rooms with beverages and consumables.
• Assist with hospitality requirements for conferences and meetings.
• Provide holiday and absence cover for tea and coffee kitchens.
• Refill beverages, coffee supplies, and consumables as required.
• Maintain cleanliness and order in tea kitchen areas.
• Assist with event setup, service, and breakdown.
• Carry out general cleaning, tidying, and organizational tasks.
• Contribute to delivering exceptional hospitality experiences across the campus.

Skills

Hospitality experience

Guest-facing

German language

English language

Communication skills

Team player

Independent work

Education

Hospitality training

Job description

• Junior Customer Care (50%) - Hospitality & Client Dining Support

Junior Customer Care (50%) - Hospitality & Client Dining Support

As a Junior Customer Care professional, you will support the delivery of exceptional hospitality services across the Partners Group Zug Campus. Your primary focus will be on providing premium guest service in the VIP Client Dining rooms, supporting lunch operations in the restaurant, assisting with coffee and meeting services, and maintaining a welcoming and professional environment for clients and colleagues.

This role is ideal for a service-minded hospitality professional looking for a family-friendly part-time position with attractive working hours.

Working Hours

This position is offered at 50% employment level and can be arranged either as a 4-day work week (Monday, Tuesday, Thursday and Friday from 11:00 to 16:45. Wednesday free, allowing for an excellent work-life balance) or a 5-day work week (11:00 - 15:30), depending on operational requirements and candidate preference.

Key Responsibilities:

Client Dining & Guest Services

• Provide professional and personalized guest service in the VIP Client Dining rooms
• Prepare dining rooms and ensure a welcoming atmosphere for clients and visitors
• Assist with hosting internal and external guests

Restaurant & Hospitality Operations

• Support the Free Flow Restaurant during the lunch service
• Assist with food and beverage service activities
• Ensure service areas are clean, organized, and professionally presented

Coffee & Meeting Services

• Support coffee service for client and internal meetings
• Prepare meeting rooms with required beverages and consumables
• Assist with hospitality requirements for conferences and special meetings
• Provide holiday and absence cover for tea and coffee kitchens
• Refill beverages, coffee supplies, and consumables as required
• Maintain cleanliness and order in tea kitchen areas

Events & General Support

• Support the Customer Care team during internal and client events
• Assist with event setup, service, and breakdown
• Carry out general cleaning, tidying, and organizational tasks
• Contribute to delivering exceptional hospitality experiences across the campus

What we expect

• Professional experience or training in hospitality, restaurant service, catering, or a related service industry
• Experience in guest-facing roles is an advantage
• Good German and English language skills
• Confident verbal communication with guests and colleagues
• Professional appearance and excellent manners
• Ability to work independently and take responsibility
• Willingness to work within a team

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

• Competitive compensation including a daily lunch allowance
• Global professional environment with international exposure, collaborative culture, and opportunities to learn from industry leaders and seasoned professionals
• Comprehensive career development through challenging opportunities, hands‑on training, dedicated mentorship, and our PG Academy learning platform
• Premium facilities including a state‑of‑the‑art building, diverse on‑site dining options, and complimentary gym access with fitness classes
• Community engagement through office events, team activities, and volunteer opportunities
• Sabbatical program: one month off after every five years of service