Front Desk Professional/ Receptionist

Partners Group; Inwil; On-site; CHF 52,000 - 68,000; Full time

Benefits offered by this job

Lunch allowance

Gym access at facilities

Sabbatical program

Job summary

Partners Group is seeking a service-oriented Receptionist for its Zug headquarters. You will be the first point of contact for clients, visitors, employees and external partners, creating a welcoming, professional front-of-house and supporting daily office operations.

We value at least three years of experience (one year in hotel reception), excellent German (C1) and English (C1), strong interpersonal skills, and the ability to stay calm in busy moments while coordinating calls, mail, access

Qualifications

• At least three years of professional experience, including one year at a hotel reception or similar front-of-house role.
• Polished, service-oriented presence with excellent interpersonal skills.
• Strong communication skills with discretion and respect in interactions.

Responsibilities

• Welcome clients, visitors, employees, and external service providers in a friendly, professional manner.
• Manage the switchboard and route calls to appropriate contacts.
• Support access control, including visitor registration and parking coordination.
• Handle incoming/outgoing mail and parcels, including customs-related tasks.
• Contribute to reception-related process improvements and service standards.
• Support internal events and daily operations, including occasional after-hours tasks.
• Perform light housekeeping and stock management in the reception area.

Skills

German (C1)

English (C1)

Interpersonal skills

MS Office

Tools

MS Office

Job description

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We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 professionals across 24offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

We are looking for a service-oriented Receptionist to join our headquarters in Zug and represent the firm as one of the first points of contact for clients, visitors, employees, and external partners. In this highly visible role, you will help create a professional, welcoming, and seamless front-of-house experience while supporting the smooth day-to-day operations of our office. This is an excellent opportunity for someone who has already work experience in hospitality and enjoys working in a dynamic, international environment and takes pride in delivering outstanding service.

Key responsibilities:

• Welcome clients, visitors, employees, and external service providers in a friendly, professional, and confident manner
• Manage the switchboard and ensure incoming calls are handled efficiently, accurately, and routed to the appropriate internal contacts
• Support building access control processes, including visitor registration and coordination of visitor parking
• Handle incoming and outgoing mail, including international parcel shipments and occasional customs-related administration
• Contribute to the continuous improvement of reception-related processes, projects, and service standards
• Support internal events, other teams, and the Customer Care team in daily operations, including occasional assignments outside regular office hours
• Carry out administrative tasks, light housekeeping duties in the reception area, and stock management, including monitoring and replenishing materials

What we expect

• At least three years of professional experience, including one year at a hotel reception or in a similar customer-facing front-of-house role
• A polished, service-oriented presence with excellent interpersonal skills and the confidence to represent the firm professionally
• Strong communication skills with the ability to interact discreetly and respectfully with clients, visitors, colleagues, and external partners
• Reliable, proactive, flexible, and resilient working style, with the ability to stay calm and organized in busy or time-sensitive situations
• A collaborative mindset combined with the ability to work independently and take ownership of daily responsibilities
• Strong attention to detail and the ability to manage multiple tasks while maintaining a high standard of service
• Good MS Office skills and excellent language skills in German (min. C1) and English (min. C1), understanding of Swiss German is mandatory

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

• Competitive compensation including a daily lunch allowance
• Global professional environment with international exposure, collaborative culture, and opportunities to learn from industry leaders and seasoned professionals
• Comprehensive career development through challenging opportunities, hands-on training, dedicated mentorship, and our PG Academy learning platform
• Premium facilities including a state-of-the-art building, diverse on-site dining options, and complimentary gym access with fitness classes
• Community engagement through office events, team activities, and volunteer opportunities
• Sabbatical program: one month off after every five years of service

www.partnersgroup.com