Junior Customer Care (50%) - Hospitality & Client Dining Support

Partners Group; Baar; On-site; CHF 25,000 - 40,000; Part time

Benefits offered by this job

Lunch allowance

Global professional environment

Mentorship & PG Academy

Sabbatical after five years

Job summary

Partners Group in Baar, CH, is seeking a Junior Customer Care professional for 50% part-time work at the Zug Campus. You will support VIP Client Dining rooms, lunch operations, coffee/meeting services, and general hospitality for clients and colleagues.

The role offers a family-friendly part-time schedule with options for a 4-day week (Mon, Tue, Thu, Fri 11:00–16:45) or a 5-day week (11:00–15:30), aiming to provide excellent work-life balance.

Qualifications

• Experience in hospitality or related service industry.
• Experience in guest-facing roles is advantageous.
• Good German and English language skills.
• Professional appearance and excellent manners.
• Ability to work independently and take responsibility; willing to work in a team.

Responsibilities

• Provide professional guest service in VIP Client Dining rooms.
• Support lunch service in the restaurant and assist with coffee/meeting services.
• Ensure cleanliness and welcoming atmosphere in dining and tea/coffee areas.
• Assist with hosting internal and external guests and event support.
• Contribute to delivering exceptional hospitality experiences across the campus.

Skills

Hospitality

Guest service

German language

English language

Team player

Job description

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Junior Customer Care (50%) - Hospitality & Client Dining Support

Baar, CH

We are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide. We have USD 185 billion in assets under management and around 2,000 professionals across 24 offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity.

What it's about

As a Junior Customer Care professional, you will support the delivery of exceptional hospitality services across the Partners Group Zug Campus. Your primary focus will be on providing premium guest service in the VIP Client Dining rooms, supporting lunch operations in the restaurant, assisting with coffee and meeting services, and maintaining a welcoming and professional environment for clients and colleagues.

This role is ideal for a service-minded hospitality professional looking for a family-friendly part-time position with attractive working hours.

Working Hours

This position is offered at 50% employment level and can be arranged either as a 4-day work week (Monday, Tuesday, Thursday and Friday from 11:00 to 16:45. Wednesday free, allowing for an excellent work-life balance) or a 5-day work week (11:00 – 15:30), depending on operational requirements and candidate preference.

Client Dining & Guest Services

• Provide professional and personalized guest service in the VIP Client Dining rooms
• Prepare dining rooms and ensure a welcoming atmosphere for clients and visitors
• Assist with hosting internal and external guests

Restaurant & Hospitality Operations

• Support the Free Flow Restaurant during the lunch service
• Assist with food and beverage service activities
• Ensure service areas are clean, organized, and professionally presented

Coffee & Meeting Services

• Support coffee service for client and internal meetings
• Prepare meeting rooms with required beverages and consumables
• Assist with hospitality requirements for conferences and special meetings
• Provide holiday and absence cover for tea and coffee kitchens
• Refill beverages, coffee supplies, and consumables as required
• Maintain cleanliness and order in tea kitchen areas

Events & General Support

• Support the Customer Care team during internal and client events
• Assist with event setup, service, and breakdownCarry out general cleaning, tidying, and organizational tasks
• Contribute to delivering exceptional hospitality experiences across the campus

What we expect

• Professional experience or training in hospitality, restaurant service, catering, or a related service industry
• Experience in guest-facing roles is an advantage
• Good German and English language skills
• Confident verbal communication with guests and colleagues
• Professional appearance and excellent manners
• Ability to work independently and take responsibility
• Willingness to work within a team

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

• Competitive compensation including a daily lunch allowance
• Global professional environment with international exposure, collaborative culture, and opportunities to learn from industry leaders and seasoned professionals
• Comprehensive career development through challenging opportunities, hands‑on training, dedicated mentorship, and our PG Academy learning platform
• Premium facilities including a state‑of‑the‑art building, diverse on‑site dining options, and complimentary gym access with fitness classes
• Community engagement through office events, team activities, and volunteer opportunities
• Sabbatical program: one month off after every five years of service

www.partnersgroup.com