French-Speaking Sales, Marketing & Support Assistant

Moneyswapp; Chiasso; On-site; CHF 55,000 - 85,000; Full time

Job summary

MoneySwapp is seeking a dynamic Sales, Marketing & Customer Support Assistant to join our team in Chiasso, on-site only. The role focuses on the French market, delivering excellent service and supporting marketing initiatives.

You will handle inbound customer inquiries, onboard new clients, manage social channels, and assist the Digital Marketing Manager with campaigns. A fintech/finance passion and strong communication are essential.

Qualifications

• Fluent in Italian and French (C1+); English or German a plus.
• Minimum 1 year in customer support or digital marketing.
• Interest in fintech or digital services; strong communication skills.

Responsibilities

• Handle inbound customer service (phone and email) professionally.
• Support Digital Marketing Manager operationally.
• Manage and update social media channels.
• Onboard new clients.
• Handle identification and regulatory compliance procedures (KYC / AML).

Skills

Italian (C1)

French (C1)

English/German knowledge

Customer support experience

Digital marketing

AI tools familiarity

Excellent communication

Interpersonal skills

Tools

CRM software

Graphic design

Digital marketing platforms

Job description

MoneySwapp is seeking a dynamic Sales, Marketing & Customer Support Assistant to join our team in Chiasso, on-site only. The role focuses on the French market, delivering excellent service and supporting marketing initiatives.

You will handle inbound customer inquiries, onboard new clients, manage social channels, and assist the Digital Marketing Manager with campaigns. A fintech/finance passion and strong communication are essential.