Sales, Marketing & Customer Support Assistant (German Market)

Moneyswapp; Chiasso; Vor Ort; CHF 50.000 - 70.000; Vollzeit

Zusammenfassung

Moneyswapp is seeking a dynamic Sales, Marketing & Customer Support Assistant to join our team in Chiasso, Switzerland. The role requires excellent command of Italian and German, along with customer support and digital marketing experience. Responsibilities include managing client queries, supporting marketing activities, and maintaining social media channels. Ideal candidates should have strong digital skills and a keen interest in the financial sector. This position is on-site only, without remote working options.

Qualifikationen

• Excellent command of Italian and German (C1 level or higher).
• Good knowledge of English.
• At least 1 year of experience in customer support and digital marketing.

Aufgaben

• Manage inbound customer service in a professional manner.
• Provide operational support to the Digital Marketing Manager.
• Manage and update the company's social media channels.

Kenntnisse

Customer support experience

Digital marketing skills

Excellent communication skills

Familiarity with AI tools

Tools

CRM software

Digital marketing platforms

Graphic design tools

Jobbeschreibung

We are looking for a dynamic and motivated individual to join our team as a Sales, Marketing & Customer Support Assistant , with a focus on the German market.

Main Responsibilities

• Manage inbound customer service (phone and email) in a professional and efficient manner
• Provide operational support to the Digital Marketing Manager
• Manage and update the company’s social media channels
• Onboard new clients
• Execute identification and regulatory compliance procedures (KYC / Anti-Money Laundering)

Requirements

• Excellent command of Italian and German (spoken and written) – C1 level or higher
• Good knowledge of English
• Knowledge of French (a plus)
• At least 1 year of experience in:
  • customer support (preferably in fintech or digital services)
  • digital marketing
• Digital marketing skills and familiarity with AI tools
• Strong interest in the financial sector
• Excellent communication and interpersonal skills

Preferred Qualifications

• Knowledge of CRM software
• Skills in graphic design
• Experience with digital marketing platforms
• Knowledge of other European languages

Work Location

Chiasso (Switzerland) – on‑site position only (no remote working)

Only applications that meet all the requirements listed above will be considered.