Enterprise Account Manager — Renewals & Expansion

FyrFly Venture Partners; Zürich; On-site; CHF 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Mental health days

Mentoring and career growth

Health insurance

Afterworks, team celebrations, and and

Seasonal parties

Equipment of your choice

Job summary

LumApps is seeking a Senior Account Manager to renew and expand a portfolio of large existing customers in Switzerland. The role blends relationship management, sales, and client satisfaction to drive revenue while maintaining high renewal rates.

You will collaborate with internal teams and external stakeholders to develop win strategies, identify pilots, and close deals with enterprise accounts. Strong German language skills and 3+ years of closing experience are essential.

Qualifications

• Fluent in Swiss German.
• Background in sales/account management with experience running a full sales cycle with large enterprises.
• Strong understanding of a sales discovery framework.
• Ability to identify pilots, build business cases, negotiate, and win pilot conversions.
• Flexibility to work collaboratively within a team and independently when needed.
• Excellent communication and presentation skills with the ability to build relationships.
• Organizational and time-management skills.
• Proactive and self-motivated with a positive attitude.
• Strong sense of curiosity with a passion for learning and helping others.
• Strong business acumen and ability to analyze data to address customer situations.
• Minimum of 3 years of closing experience in sales or account management.
• Bachelor’s degree.

Responsibilities

• Own the renewal and expansion process for enterprise and large enterprise accounts.
• Collaborate with internal resources to deliver business reviews and win renewal strategies.
• Identify customer needs and learn wider initiatives through quarterly business reviews and proactive touch points.
• Identify upsell and cross-sell opportunities, strengthen customer champions, and align our platform to customer’s high priority business objectives.
• Demonstrate account management and commercial negotiation strategies.
• Drive renewal process and the creation of proposals.
• Leverage Salesforce to maintain an accurate pipeline, Clari for forecasting, and Planhat to define account strategic plans.

Skills

Swiss German

Enterprise sales

Account management

Sales cycle

Sales discovery

Pilot programs

Business cases

Negotiation

Team collaboration

Independent work

Communication

Presentation skills

Relationship building

Time management

Proactivity

Self-motivation

Curiosity

Data analysis

Closing experience

Education

Bachelor’s degree

Job description

LumApps is seeking a Senior Account Manager to renew and expand a portfolio of large existing customers in Switzerland. The role blends relationship management, sales, and client satisfaction to drive revenue while maintaining high renewal rates.

You will collaborate with internal teams and external stakeholders to develop win strategies, identify pilots, and close deals with enterprise accounts. Strong German language skills and 3+ years of closing experience are essential.