Hybrid SaaS Account Manager – Renewals & Growth

FyrFly Venture Partners; Zürich; Hybrid; CHF 80,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model – 2 to 3 days at the office

25 days of annual leave

Pension scheme plan with options

Team celebrations and parties

Provision of equipment

Job summary

A prominent venture capital firm in Zürich is seeking an Account Manager to manage a portfolio of accounts with a focus on retention and upselling. Responsibilities include negotiating contract renewals and collaborating with internal teams to maximize client satisfaction. The ideal candidate has 3+ years of SaaS experience, is fluent in German and English, and possesses strong communication skills. This role offers a hybrid work model and various benefits to support a balanced work environment.

Qualifications

• 3+ years of relevant SaaS work experience.
• Experience in sales, account management, or account expansion.
• Excellent communication and presentation skills.

Responsibilities

• Own the renewals process and collaborate with internal teams.
• Negotiate strategies for medium and large account renewals.
• Identify requirements and drive renewal to closure.
• Create renewal order forms and proposals.

Skills

Sales experience

Account management

Fluent in German

Fluent in English

3+ years SaaS experience

Business acumen

Excellent communication skills

Organizational skills

Education

Bachelor's degree in Economics, Marketing, or similar

Tools

Salesforce

Planhat

Clari

Job description

A prominent venture capital firm in Zürich is seeking an Account Manager to manage a portfolio of accounts with a focus on retention and upselling. Responsibilities include negotiating contract renewals and collaborating with internal teams to maximize client satisfaction. The ideal candidate has 3+ years of SaaS experience, is fluent in German and English, and possesses strong communication skills. This role offers a hybrid work model and various benefits to support a balanced work environment.