Customer Success Manager — AI Weather for Trading

Jua; Zürich; On-site; CHF 90,000 - 120,000; Full time

Job summary

A cutting-edge AI company is seeking a Customer Success Manager to enhance customer interactions with their AI-powered platform. This role involves building strong relationships with key customers, guiding them through onboarding and integrations, and managing renewals and upsells. The ideal candidate has experience in customer success and technical solutions, proficiency in Python, and a familiarity with energy trading markets. This position offers an exciting opportunity to influence customer outcomes and contribute to a growing company.

Qualifications

• 3–5 years of experience in relevant roles.
• Strong proficiency in Python for data manipulation.
• Familiarity with energy trading markets.

Responsibilities

• Build trust-based relationships with key customers.
• Lead onboarding and technical integrations.
• Analyze weather data insights influencing trading.

Skills

Key account management

Customer success

Technical solutions

Python

Data analysis

Communication skills

Tools

APIs

Data pipelines

Analytics tools

Job description

A cutting-edge AI company is seeking a Customer Success Manager to enhance customer interactions with their AI-powered platform. This role involves building strong relationships with key customers, guiding them through onboarding and integrations, and managing renewals and upsells. The ideal candidate has experience in customer success and technical solutions, proficiency in Python, and a familiarity with energy trading markets. This position offers an exciting opportunity to influence customer outcomes and contribute to a growing company.