Customer Service & Administrative Support Assistant

Michael Page; Genf; Sur place; CHF 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Prestigious international environment

Multicultural workplace

Exposure to international processes

Résumé du poste

Michael Page is recruiting for an Administrative Assistant in Geneva for an international organization. You will respond to client enquiries by email and telephone, provide procedural information, and manage documentation and records.

You will coordinate with internal teams, maintain databases, contribute to reporting, and deliver high-quality service to stakeholders in a multicultural environment.

Qualifications

• Experience in customer service, administration or office support.
• Excellent communication and attention to detail.
• Fluent in English and French; additional languages are a plus.
• Strong organizational skills and ability to manage multiple priorities.

Responsabilités

• Respond to client enquiries by email and telephone in a professional and timely manner.
• Provide procedural and administrative information to users and stakeholders.
• Process and manage documentation, records, notifications, and requests.
• Coordinate with internal teams to resolve customer issues and urgent matters.
• Maintain databases and ensure accurate filing and document management.
• Contribute to reporting, statistics, and administrative tracking activities.
• Deliver high-quality customer service while meeting deadlines and service standards.

Connaissances

Customer service

Administration

Coordination

MS Office

Outils

MS Office

Description du poste

• Gain valuable experience in an international organization.


• Develop customer service, coordination, and administrative skills.

About Our Client

International Organization

Job Description

• Respond to client enquiries by email and telephone in a professional and timely manner.


• Provide procedural and administrative information to users and stakeholders.


• Process and manage documentation, records, notifications, and requests.


• Coordinate with internal teams to resolve customer issues and urgent matters.


• Maintain databases and ensure accurate filing and document management.


• Contribute to reporting, statistics, and administrative tracking activities.


• Deliver high-quality customer service while meeting deadlines and service standards.

The Successful Applicant

• Previous experience in customer service, administration, coordination, or office support.


• Excellent communication skills and strong attention to detail.


• Fluent in English and French; additional languages are an asset.


• Strong organizational skills with the ability to manage multiple priorities.


• Comfortable working in an international and multicultural environment.


• Proficient with MS Office and administrative systems.

What's on Offer

• Opportunity to gain experience within a prestigious international environment.


• Diverse role combining customer service, administration, and stakeholder coordination.


• Collaborative and multicultural workplace.


• Exposure to international processes and operations.