Customer Experience & Center Operations Lead

Spaces. offices | co-working | meeting rooms.; Zürich; On-site; CHF 55,000 - 85,000; Full time

Benefits offered by this job

Career development

Training programs

Job summary

Regus is seeking a proactive Front Desk & Customer Management specialist in Zürich. You will greet customers in our Business Center, handle reception tasks, and support daily operations to ensure a professional environment.

Strong language skills in German, French and English are essential, as well as a service-oriented mindset and teamwork. Responsibilities include coordinating events, assisting with mail handling, and maintaining a high standard of customer service.

Qualifications

• The role requires fluent German, French and English both written and spoken.
• Professional, service-oriented attitude with strong communication skills.
• Experience in customer-facing roles and office reception is a plus.

Responsibilities

• Greet customers and guests at the Business Center.
• Assist in proactive customer retention, satisfaction and success.
• Provide administrative and reception support including mail and calls.
• Coordinate events and community activities within the center.

Skills

German

French

English

Communication

Customer service

Education

Successfully completed vocational training

Tools

MS Office 365

Job description

Regus is seeking a proactive Front Desk & Customer Management specialist in Zürich. You will greet customers in our Business Center, handle reception tasks, and support daily operations to ensure a professional environment.

Strong language skills in German, French and English are essential, as well as a service-oriented mindset and teamwork. Responsibilities include coordinating events, assisting with mail handling, and maintaining a high standard of customer service.