Consultant & Coordinator Course Management (100%, m/f/d)

Two.jobs GmbH; Zürich; On-site; CHF 65,000 - 90,000; Full time

Benefits offered by this job

Five weeks of vacation

Birthday off

Half-fare subscription

Central Zurich location

Training up to 80%

Team events

Job summary

AKAD in Zurich is seeking a dedicated Consultant & Coordinator Course Management. You will manage registrations, advise learners and parents, and coordinate course administration from intake through graduation.

In this pivotal role you will liaise with learners, teachers, and management. Fluency in German and a hands-on, service-oriented mindset are essential in a dynamic educational environment in Zurich-Oerlikon.

Qualifications

• Proven experience in administrative or coordinating roles.
• Excellent German written and spoken communication.
• Strong service orientation and customer focus.
• Structured, precise, and reliable working style.
• Enjoys interaction across different stakeholders.

Responsibilities

• Follow up on initial consultations and conduct further advisory discussions.
• Create offers and accompany applicants until registration.
• Provide organizational and administrative support from registration to class starts and exams to graduation.
• Maintain data in the school administration system with high data quality.
• Support evaluations and reporting and participate in cross-course projects.
• Assist at Welcome Desk and take Saturday reception shifts as rostered.

Skills

MS Office

German language

Customer service

Organizational skills

Data entry

Teamwork

Education environment experience

Education

Commercial or comparable basic education

Tools

Tocco

Job description

AKAD has been offering educational programs in secondary school maturity and vocational maturity as well as in higher vocational education and training for over 70 years. AKAD is a company of the Kalaidos Educational Group.

For our Matura, Passerelle, and preparatory courses, we are looking for a committed individual as of immediately or by agreement

Consultant & Coordinator Course Management (100%, m/f/d)

You enjoy being in contact with people, keep an overview even with many parallel topics, and feel comfortable at the interface between consulting, organization, and administration?

In this versatile hub function, you will accompany interested parties after the initial consultation with our school management on their way to registration and at the same time ensure professional organizational and administrative support for our courses.

You will be a central point of contact for interested parties, learners, teachers, school management, and internal interfaces.

Your tasks

You take over the follow-up of the initial consultations conducted by the school management and conduct further advisory and follow-up discussions.

You create offers, accompany interested parties until registration, and ensure professional support throughout the entire registration process.

You coordinate and support our courses organizationally and administratively – from registration to class starts and exams to graduation.

You are a central point of contact for interested parties, learners, teachers, school management, and internal interfaces.

You maintain relevant data in the school administration system, ensure high data quality, and support evaluations and reporting.

You participate in cross-course projects as well as general administrative tasks and support at the Welcome Desk as needed.

Depending on the duty roster, you will take on a Saturday shift at the reception about once or twice a month.

You bring the following

• A completed commercial or comparable basic education
• Several years of experience in an administrative, coordinating, or customer-oriented role
• Experience in the educational environment is an advantage
• Enjoyment of personal and telephone contact with various stakeholders
• Very good oral and written German skills
• A pronounced service and customer orientation
• Organizational talent as well as a precise, structured, and reliable working style
• An independent, responsible, and solution-oriented personality with a hands-on mentality
• High social competence and enjoyment of teamwork
• Proficient in MS Office; experience with school administration systems, ideally Tocco, is an advantage
• Interest in the Swiss education system

We offer you

• A versatile and responsible hub function in an exciting educational environment
• Independent work with a lot of personal responsibility in a motivated team
• Varied contact with interested parties, learners, teachers, school management, and internal stakeholders
• A modern and centrally located workplace in Zurich-Oerlikon, just a few minutes' walk from the train station
• Attractive working conditions with five weeks of vacation and a day off on your birthday
• A half-fare subscription at our expense
• Exciting team and employee events
• Up to 80% participation in training and further education within AKAD

Interested? You enjoy working at various interfaces, keep an overview even with multiple parallel tasks, and want to professionally accompany our interested parties and learners on their educational journey?

Employer AKAD

Activity Adult Education

Career Level Experienced Professionals

Workload Full-time

Start Date By agreement

Type of Position Permanent Position