Aviation Customer Service Internship - Zurich, Mentorship

LV Aero, LLC

Zürich

Hybrid

CHF 16.000 - 22.000

Teilzeit

14 Tage+
Bewerbungsgenerator

Eine maßgeschneiderte Bewerbung für diese Stelle — ein maßgeschneiderter Lebenslauf und ein Anschreiben, die genau zur Stellenanzeige passen.

Schaffe es an den ATS-Filtern vorbei

Zusammenfassung

Jet Aviation Zurich is seeking an intern for the Customer Service team to gain hands-on experience in a fast-paced aerospace setting. You will support daily operations, prepare flight packages, and coordinate services for crews and guests at our Zurich FBO.

The role emphasizes a professional, welcoming customer experience, cross-functional collaboration, and ongoing mentorship with experienced aviation professionals.

Qualifikationen

  • Currently enrolled in a relevant study program; matriculation during the internship period is required.
  • Experience in reception, front office, or hospitality roles in a leading environment.
  • Aviation experience is an advantage
  • Fluent in English; German is an advantage, both written and verbal
  • Valid drivers license, Category B is mandatory

Aufgaben

  • Provide professional flight services at our fixed-base operator in Zurich, ensuring a professional and welcoming customer experience.
  • Anticipate customer needs, coordinate personalized services, and ensure interactions reflect Jet Aviation1s high standards.
  • Create and manage aircraft handling requests in our FBO One tool, including additional services for invoicing.
  • Prepare and distribute flight packages for crews, including weather, wind charts, and NOTAMs.
  • Coordinate arrangements for crews and customers (hotels, transport, catering, storage, customs, and vendors).
  • Contribute to continuous improvement of service quality and workplace experience.
  • Act as a welcoming ambassador, maintaining a warm, professional customer journey.
  • Maintain passenger and crew lounges and assist with company carpool upkeep.

Kenntnisse

Customer service
Hospitality
Communication
English
German

Ausbildung

Currently enrolled in a relevant study program

Tools

FBO One

Jobbeschreibung

Jet Aviation Zurich is seeking an intern for the Customer Service team to gain hands-on experience in a fast-paced aerospace setting. You will support daily operations, prepare flight packages, and coordinate services for crews and guests at our Zurich FBO.

The role emphasizes a professional, welcoming customer experience, cross-functional collaboration, and ongoing mentorship with experienced aviation professionals.

Hol dir deinen kostenlosen, vertraulichen Lebenslauf-Check.

oder ziehe deine Datei hierhin.

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