Assistant Restaurant Manager Marguita (f/m)

H. Kracht's Erben AG; Zürich; On-site; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Staff accommodation inZurich city

13th monthly salary

Internal training and development

Great Place to Work certification

Job summary

Baur au Lac in Zurich is seeking a motivated, committed and creative personality for a position as Deputy Restaurant Manager. You will support the Restaurant Manager, lead shift briefings, and ensure seamless service for our discerning guests.

Join a 5‑star, internationally oriented team and help maintain exceptional standards, oversee daily operations, and contribute to events, staff development and budget planning.

Qualifications

• Completed training in catering industry and several years’ experience in a similar role
• Ability to lead, motivate and guide staff
• Act as a role model in day‑to‑day operations
• Confident, charming and well‑presented manner
• Assertiveness combined with a team‑and service‑oriented approach
• A flexible, communicative personality with a strong focus on quality
• Ability to work as part of a team, independence and organisational skills
• Knowledge of Lightspeed, Aleno and Mirus would be an advantage
• Very good command of German and English; knowledge of other languages would be an advantage

Responsibilities

• Acting as deputy to the Restaurant Manager in their absence
• Conducting shift briefings and team meetings
• Ensuring the smooth running of restaurant operations, including the preparation of daily accounts
• Ensuring a high level of guest satisfaction through excellent service and professional complaint handling
• Assisting with major events
• Supporting the recruitment, induction and training of new staff
• Optimising sales figures using key performance indicators and sales reports
• Assisting with budget preparation

Skills

Leadership

Staff motivation

Guest service

Complaint handling

Event support

Recruitment & training

Budgeting & KPIs

Teamwork

Communication

Education

Catering industry training

Tools

Lightspeed

Aleno

Mirus

Job description

Coming home to the Baur au Lac - where you experience a unique combination of hospitality and encounters at eye level. Our multicultural diversity is our strength, and our team is characterised by exceptional empathy and attention to detail.

As a passionate family business, we are committed to creating Baur au Lac moments for ourselves and our guests and exceeding expectations. We see ourselves as a talent factory that promotes personal development and creates an atmosphere in which everyone can develop individually.

As "passionate hosts and hostesses", we live appreciation and cordiality, which make our hotel unique. We endeavour to preserve the tradition and modernity of the Baur au Lac while at the same time shaping our future.

It's all about people!

We are looking for a motivated, committed and creative personality for a position as

Get to know the special spirit of Baur au Lac and become a member of our team.

That's why you love this work:

• Acting as deputy to the Restaurant Manager in their absence
• Conducting shift briefings and team meetings
• Ensuring the smooth running of restaurant operations, including the preparation of daily accounts
• Ensuring a high level of guest satisfaction through excellent service and professional complaint handling
• Assisting with major events
• Supporting the recruitment, induction and training of new staff
• Optimising sales figures using key performance indicators and sales reports
• Assisting with budget preparation

That's why this job is right for you:

• Completed training in the catering industry and several years’ experience in a similar role
• Ability to lead, motivate and guide staff
• Act as a role model in day‑to‑day operations
• Confident, charming and well‑presented manner
• Assertiveness combined with a team‑and service‑oriented approach
• A flexible, communicative personality with a strong focus on quality
• Ability to work as part of a team, independence and organisational skills
• Knowledge of Lightspeed, Aleno and Mirus would be an advantage
• Very good command of German and English; knowledge of other languages would be an advantage

Staff room

We offer our employees staff rooms in a prime location in Zurich - laundry service included.

Work clothes

Free cleaning of work clothes.

That's why you enjoy working with us:

• Employee accommodation available in the city centre of Zurich
• Short communication channels thanks to a flat hierarchy
• Modern company with an international clientele
• Salary commensurate with position and good pension fund benefits
• 13th monthly salary
• Internal training and opportunities for further training
• Various benefits and offers
• Uniforms (including free cleaning service
• Great Place to Work certified

Since 1844, the Baur au Lac in Zurich has stood for tradition through innovation. Situated in the heart of Zurich in the centre of its own park, you will be welcomed with a magnificent view of Lake Zurich and the Alps. As a 5-star hotel and employer, our aim is to create an unforgettable stay for our guests and our employees.