Appway CLM Support & Development Specialist

Sword Group; Genf; Vor Ort; CHF 110.000 - 140.000; Vollzeit

Zusammenfassung

Sword Group is recruiting an Appway Support & Development Specialist in Switzerland to enhance CLM workflows including onboarding, KYC review, and remediation. The role focuses on maintaining operational stability, implementing improvements, and delivering automation within CI/CD and multi-environment deployments.

You will collaborate with business and technical stakeholders in an Agile setting, providing Level 2/3 support and driving platform reliability across complex banking processes.

Qualifikationen

• Minimum 5 years of hands-on experience with Appway/FNZ Studio in banking
• Expertise in REST and SOAP APIs, JSON and XML
• Experience with monitoring, logs, alerts, and production troubleshooting
• Experience with version control, CI/CD, and multi-environment deployment management
• Knowledge of CLM and KYC operations, onboarding, reviews, remediation
• AML/KYC regulatory, risk, auditability, and compliance controls
• Strong analytical and communication skills

Aufgaben

• Provide Level 2 and Level 3 application support, investigate incidents and coordinate resolution activities
• Monitor workflow performance and system health through logs, dashboards, queues, jobs, and alerting mechanisms
• Conduct root cause analyses and implement corrective and preventive measures to improve platform reliability
• Manage application releases across multiple environments, including validation, deployment controls, smoke testing, and rollback procedures
• Maintain comprehensive operational and technical documentation, runbooks and user guidance
• Design and implement fixes and small-scale enhancements within Appway/FNZ Studio covering business rules and integrations
• Contribute to CI/CD automation and deployment optimization through testing and code reviews
• Collaborate with business and technical stakeholders in an Agile environment to support key users

Kenntnisse

Appway/FNZ Studio

L2/L3 support

REST APIs

SOAP APIs

CI/CD

Multi-environment deployment

Logging & monitoring

Agile collaboration

AML/KYC knowledge

Team communication

Tools

Git

CI/CD tools

Jobbeschreibung

Sword Group is recruiting an Appway Support & Development Specialist in Switzerland to enhance CLM workflows including onboarding, KYC review, and remediation. The role focuses on maintaining operational stability, implementing improvements, and delivering automation within CI/CD and multi-environment deployments.

You will collaborate with business and technical stakeholders in an Agile setting, providing Level 2/3 support and driving platform reliability across complex banking processes.