Jobs in Winnipeg, United States

Employer Industry: Customer Service and Support

• Salary up to $25 per hour, with performance-based incentives
• Opportunities for career advancement, with 80% of managers promoted from within
• Paid training and continuous support to ensure your success
• Work-from-home convenience, providing flexibility in your work environment
• Comprehensive benefits, including medical, dental, and vision insurance
• Engaging company culture with networking opportunities and diversity programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Maintain a broad knowledge of client products and/or services, including smartphones and computers
• Offer additional products and/or services to enhance customer experience

• Must be fluent in both French and English
• Minimum of 1 year of customer service experience
• High school diploma or GED required
• Ability to work in a quiet, distraction-free home environment
• Strong computer navigation skills and knowledge of PCs

• Familiarity with iOS and/or MacOS or comparable technology
• Eagerness to learn new technologies and adapt to fast-paced environments
• Previous experience in a remote work setting

#CustomerService #BilingualJobs #RemoteWork #CareerGrowth #DiversityAndInclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.