Jobs in Richmond, United States
Connect with headhunters to apply for similar jobsWeb Frontend Engineer - JS, CSS, React, Flutter
Canonical
WAH Call Center Agent (Immediate Need)
The Sydney Call Centre
Remote Inbound Customer Service Representative
The Sydney Call Centre
Remote Outbound Call Center Representative
The Sydney Call Centre
Work From Home Inbound Contact Centre Agent
The Sydney Call Centre
Technical Support Representative (Remote)
Job summary
A leading customer service company in Canada is seeking a Customer Service Representative to provide exceptional support. This remote role offers a salary up to $19.50/hr with performance-based incentives, along with comprehensive benefits. Candidates should have at least one year of customer service experience and a high school diploma. This position provides opportunities for career growth and a flexible work environment.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Strong focus on building customer relationships and explaining technology.
- Ability to work in a quiet, distraction-free home environment.
Responsibilities
- Provide world-class customer service and technical support.
- Handle inbound customer inquiries using established call flow guides.
- Troubleshoot technical issues related to hardware, software, and client products.
Skills
Education
Employer Industry: Customer Service and Technical Support
Why consider this job opportunity:
- Salary up to $19.50/hr, with performance-based incentives
- Opportunity for career advancement and personal development, with 80% of managers promoted from within
- Work-from-home convenience, allowing for a flexible work environment
- Comprehensive benefits including medical, dental, vision insurance, and a registered retirement savings plan
- Access to daily pay enrollment option for early pay access
- Participation in diverse company networking opportunities and health and wellness programs
What to Expect (Job Responsibilities):
- Serve as the friendly voice of the client, providing world-class customer service and technical support
- Handle inbound customer inquiries using established call flow guides
- Troubleshoot and resolve technical issues related to hardware, software, and client products
- Document and track customer interactions in databases
- Maintain broad knowledge of client products and services to deliver expert customer experiences
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Strong focus on building customer relationships and explaining technology
- Ability to work in a quiet, distraction-free home environment
- Proficiency in fast-paced multitasking and strong problem-solving skills
How to Stand Out (Preferred Qualifications):
- Familiarity with iOS and/or MacOS or comparable technology
- Strong computer navigation skills and PC knowledge
- Eagerness to learn new technologies
- Availability to work during the hours of operation: 8am-11:30pm EST Monday-Sunday
#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
