Jobs in Peterborough, Canada

Employer Industry: Customer Service Solutions

• Salary range of $16-$18/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work-from-home convenience offering flexibility
• Comprehensive benefits including medical, dental, and vision insurance
• Access to health and wellness programs and mentorship opportunities
• Inclusive culture with networking groups and community support initiatives

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

• Minimum of 1 year of customer service experience
• Open availability for scheduling flexibility
• High school diploma or GED
• A quiet, distraction-free environment to work from at home
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

• Eagerness to learn new technologies
• Desktop or laptop available for PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.