It Support jobs in Canada

Job Summary

Job Description

What is the opportunity?

The Trade Support Analyst will provide analysis for implementation and improvement of processes, workflow, project management methods, applies learned theories, skills, and practices to accomplish assignments.

What will you do?

Trade Validation / Reconciliation:

• Perform trade validation for Commodities derivatives and physical trades booked into the Openlink booking systems. Analyze the downstream impact of new deals, amendments, cancellations and actively communicate issues to relevant stakeholders.

• For trade capture errors, monitor results & exceptions, analyze underlying causes and ensure appropriate, corrective action are taken to reduce the frequency of occurrence and minimize loss due to error.

• Liaise with FO and all cross functional teams as Commodity Operations’ primary contact for all queries and issues and effectively monitor, track, and escalate any potential risks in a timely manner.

• Work closely with Futures/Clearing teams to identify and resolve trade breaks on a daily basis.

Intraday / End of Day / Price Reconciliation:

• Responsible for ensuring successful Intraday/EOD processes within strict timelines throughout the day to mitigate any detrimental impact on downstream feeds and reports. Ensure that all trade discrepancies and position breaks are actioned and resolved in a timely manner prior to EOD kick-off. Ensure that there are adequate checks on the accuracy of all historical rates entered or imported into the system & appropriate sign off. Work with the relevant groups on sourcing new and missing prices from available publication sources.

• Responsible for performing daily checks for Dodd Frank / EMIR / CSA reporting. Escalate issues to the relevant IT support groups and follow up until resolution is achieved.

Project Management:

• Perform system troubleshooting and develop technology tools (e.g., VBA macro) as required to support day-to-day responsibilities seamlessly

• Assist Senior Analysts and Reporting Officer with reviewing deal templates for new product setup (OTC & Exchange). Liaise with cross functional teams in testing and sign off.

Reporting & PnL Analysis:

• Create and dispatch intraday, daily, weekly, monthly and quarterly client MTM statements. Collaborate with FO for creating bespoke Commodities Index linked notes daily client MTM statements. Ensure time sensitive deadlines are strictly adhered to.

• Prepare and monitor FO Supervisory (Late, Cancelled and Amended Trade Reports) for FO, MO and other stakeholders as required. Analyze and provide commentary to FO supervisors for large PnL impact on the Daily Cancelled & Amended Trades.

On-going / Administrative / Other:

• Ensure that daily and monthly procedures, as detailed in the group’s procedures and standing orders are strictly observed. Maintain and update operational procedures and PRIMA maps related to these functions on an ongoing basis.

• Proactively identify opportunities to further streamline processes. Recommend cost efficient and effective controls for Commodity trade processing with the introduction of new processes, products and systems. Initiate and implement recommendations for automation.

• Perform system troubleshooting and develop technology tools (e.g., VBA macro) as required to support trade validation/reconciliation responsibilities seamlessly

What you need to succeed?

• University degree or College Diploma or any equivalent combination of qualifications and/or experience.

• 1-2 years in a Capital Markets and/or reconciliation based role

• Strong organizational and time management skills.

• Problem Solving /Analytical Thinking.

• High degree of accuracy, attention to detail, ability to learn quickly and handle high volume.

• Work effectively and reliably under pressure with minimal supervision.

• Diplomacy and tact to deal with staff and all levels of internal and external clients.

• Promote ongoing cross-training for all positions to ensure availability of primary/secondary back up.

• Developing a culture of continuous self-development.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Flexible work/life balance options

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address:

888 3 ST SW:CALGARY

City:

CALGARY

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-25

Application Deadline:

2025-08-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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