Workday HCM Solutions Lead

University of Ottawa

Stewart

On-site

CAD 96,000 - 121,000

Full time

14 days+

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Job summary

The University of Ottawa is seeking a Business Systems Analyst to translate business requirements into technical specifications for HR systems, with emphasis on Workday HCM and Payroll. You will configure, maintain and test cloud HR modules and develop reporting and analytics to support operations.

Responsibilities include change management, training, user guides, and collaboration with stakeholders to optimize HR processes.

Qualifications

University Degree in Commerce, Administration, Business Technology Management or an equivalent combination of education and experience.
Minimum 5 years of experience supporting business units and their system needs.
Experience supporting Workday HCM and Payroll (configurations, business process, reporting, AI components…).
Thorough knowledge and experience of HR business processes, rules, policies, priorities, and regulations related to Human Capital Management, compensation and/or pension and benefits.
Experience in project and change management.
Knowledge of the administrative operations of public institutions.
Experience with Microsoft Excel, Business Intelligence, or other data management tools to manipulate, convert, clean, and present complex data.
Knowledge of computing principles and the configuration and development of HR technical applications.
Experience conducting client needs assessments and prioritizing business requirements.
Experience writing and maintaining business and technical documentation, and providing training.
Experience coordinating operational services for clients with diverse needs.
Ability to negotiate and influence clients in accepting solutions that align both the strategic goals of the University and short- and long-term client requirements.
Strong analytical skills to convert business requirements into functional specifications, as well as the ability to conceptualize individual requirements and create links between different stakeholders’ needs.
Ability to adapt to ever-changing requirements and processes, challenge ideas, and accept new methods and procedures.

Responsibilities

Business and technical support: understands customers’ operational and strategic needs and provides expert advice to improve procedures or system configurations.
Business process & system maintenance: maintains and modifies business processes, workflows, naming conventions, and data masters; assigns security roles and develops custom reports.
Change management: supports continuous improvements and change management efforts across the University and ensures smooth transitions from current to desired practices.