Workday HR Systems & Support Specialist

Workday; Canada; On-site; CAD 80,000 - 110,000; Full time

Job summary

Workday is seeking a People Support Specialist in Canada to manage HR processes and ensure a seamless Workday experience for employees and managers. You will handle Tier 2 escalations, perform UAT for configurations and releases, and drive process improvements across HR systems.

Ideal candidates will have strong HRIS experience with Workday modules, data integrity focus, and excellent collaboration with HR Partners and COEs to meet business objectives.

Qualifications

• 6+ years of experience in HR Operations, HRIS, or related field.
• Hands-on experience with Workday modules (HCM, Recruiting, Compensation).
• Proven ability to test system enhancements and troubleshoot independently.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Serve as the primary contact for Tier 2 Workday escalations and troubleshoot complex issues.
• Coordinate and execute UAT for system enhancements and Workday releases.
• Improve employee self-service resources and optimize HR processes.
• Collaborate with HR Partners and COEs to align systems with business goals.
• Own data integrity by managing EIB data loads.
• Maintain knowledge of Workday policies, HR programs, and systems.
• Maintain strict confidentiality of all work and information.

Skills

HR operations

Workday HCM

HRIS

Troubleshooting

Stakeholder collaboration

Data integrity

Customer service

AI tools in HR

Tools

Workday

User Testing

EIB Loads

Case management system

Job description

Workday is seeking a People Support Specialist in Canada to manage HR processes and ensure a seamless Workday experience for employees and managers. You will handle Tier 2 escalations, perform UAT for configurations and releases, and drive process improvements across HR systems.

Ideal candidates will have strong HRIS experience with Workday modules, data integrity focus, and excellent collaboration with HR Partners and COEs to meet business objectives.