Word/Data Processing Clerk III - Supervisor – Warrant Management Unit

City Of Edmonton; Edmonton; On-site; CAD 56,000 - 71,000; Full time

Job summary

Ein innovativer Arbeitgeber sucht eine engagierte Person für eine temporäre Vollzeitstelle im Warrant Management Unit. Diese Position erfordert hervorragende Kundenservicefähigkeiten und die Fähigkeit, ein Team zu führen und zu motivieren. Die Aufgaben umfassen die Überprüfung und Zuweisung von Arbeitsaufgaben, die Durchführung von Schulungen sowie die Entwicklung von Verfahren zur Optimierung der Abläufe. Der Arbeitgeber fördert ein respektvolles und gesundes Arbeitsumfeld und bietet ein dynamisches Team, das sich für die Erreichung gemeinsamer Ziele einsetzt. Wenn Sie eine Leidenschaft für Führung und Organisation haben, könnte diese Position die richtige für Sie sein.

Qualifications

• Mindestens drei Jahre Erfahrung in der Verwaltung eines mittelgroßen Teams.
• Erfahrung in der Verwaltung sensibler Aufzeichnungen in einem System.

Responsibilities

• Überprüfung und Zuweisung von Arbeitsaufgaben an Mitarbeiter.
• Bereitstellung von Schulungen und Mentoring für Mitarbeiter.
• Entwicklung von Verfahren und Richtlinien zur Unterstützung der besten Praktiken.

Skills

Kundenservice

Führungsqualitäten

Organisationsfähigkeiten

Microsoft Office (insbesondere Excel)

Zeitmanagement

Multitasking

Education

Abschluss der 12. Klasse

Zertifikatsprogramm in Büroverwaltung

Tools

CARM

NICHE

CPIC

JOIN

ORCA

FOIPP

Job description

**This posting is for one (1) full-time temporary position ending on or before May 02, 2026**

The Edmonton Police Service requires one (1) individual with excellent customer service skills and attention to detail to assume the following responsibilities within the Warrant Management Unit (WMU). Reporting directly to the Warrant Management Unit Sergeant, responsibilities of this position will include and not be limited to:

• Review, prioritize and assign work to employees; analyze work volumes on a consistent basis to ensure resources are properly deployed to meet identified unit goals and objectives
• Review documents and work products created by employees to ensure consistency with unit and organizational standards.
• Provide necessary training, coaching, and mentoring to employees as required.
• Evaluate performance of Warrant Management Clerks including preparation of annual performance reviews and developing personal and professional development plans to WMU Clerks in achieving their goals.
• Facilitate the recruiting and selection processing for new employees to the area.
• Maintain staffing levels through vacation/leave approvals and attendance reviews; ensure that human resources software is up to date for accurate scheduling and pay for WMU Clerks.
• Creating a strong team environment and resolving concerns made by internal and external stakeholders.
• Promote a healthy, respectful, and inclusive workplace environment in the WMU by participating in wellness initiatives, fostering strong relationships, and managing conflict.
• Identify opportunities of best practices related to the unit’s processes and IT Systems; create new work procedures and policies to support identified opportunities.
• Develop procedural manuals and ensure information is kept current.
• Provide coordination with external agencies to ensure that documentation is being received in timely manner.
• Responding to internal and external partner requests.
• Performing other related duties.

Qualifications

• Completion of the twelfth (12th) school grade including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic computer applications.
• A minimum of three (3) years diversified word and information processing experience.
• A minimum of recent three (3) years supervising a medium to large group of staff members.
• Recent experience with CARM, NICHE, CPIC, JOIN, ORCA and FOIPP would be considered an asset.
• Proven leadership and team building skills.
• Proven organizational, time management and multi-tasking skills in a high pace environment.
• Experience in the lifecycle management of large volumes of sensitive records in a records management system.
• Proficiency with all Microsoft Office suite products, particularly Excel.
• Applicants may be tested.
• As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

40 hours per week. 8 hours per day, shifts alternate on a weekly rotation and are 0745hrs to 1615hrs Monday to Friday.

Salary Range:

21B, Salary Grade: 013, $27.06 - $33.94 (Hourly), $2,165.50 - $2,715.40 (Bi-Weekly), $56,520.07 - $70,872.98 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• Civic Service Union 52 members are asked to send a copy of their application to the union office.
• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Please note that the option to work remotely is not available at this time.

The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.

HR Technician: BS

Classification Title: Word/Data Processing Clerk III
Posting Date: May 08, 2025
Closing Date: May 15, 2025 11:59:00 (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Edmonton Police Service
Work Location(s): Nexus Business Park 11638 142 Street, Edmonton, AB Edmonton T5M 1V4