Word/Data Processing Clerk II - Southeast Branch - Intelligence and Investigative Support Clerk

City Of Edmonton; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for an organized and detail-oriented Intelligence and Investigative Support Clerk to assist in various tasks that support law enforcement operations. This role is perfect for someone with strong interpersonal skills and a knack for data management, as you'll be responsible for creating reports, maintaining important databases, and liaising with various teams. Join a dedicated workforce committed to public safety and community service, where your contributions will play a vital role in enhancing operational efficiency. If you're ready to take on a challenging yet rewarding position in a dynamic environment, this opportunity is for you.

Qualifications

• Completion of Grade 12 or equivalent with business training.
• At least two years of experience in word processing and information management.

Responsibilities

• Support the Branch FIO in daily tasks and report generation.
• Maintain spreadsheets and collect crime trend data for analysis.

Skills

Organizational Skills

Interpersonal Skills

Customer Service

Data Management

Microsoft Office (Excel, Visio)

Performance Reporting

Education

Grade 12 or equivalent

Business-related training or certification

Tools

Microsoft Excel

Microsoft Visio

NICHEUA

Job description

The Edmonton Police Service is seeking an Intelligence and Investigative Support Clerk with strong organizational and interpersonal skills to assist the Field Intelligence Officer (FIO) and members of Patrol, Crime Suppression, and Investigative Response (IRT) Branches. Reporting to the Administrative Staff Sergeant, this role involves:

1. Supporting the Branch FIO in daily tasks, including creating EPSNet Bulletins.
2. Updating the Offender Tracking spreadsheet with court dates, conditions, warrants, and MO information.
3. Generating dashboard and patrol management reports for leadership and operational teams.
4. Liaising with Crime Management analysts and CSID teams, attending weekly meetings.
5. Maintaining spreadsheets, logs, dashboards, and collecting crime trend data.
6. Compiling and distributing statistical reports to aid in investigations and profiling.
7. Assisting investigative teams with product creation, data organization, and preservation.
8. Converting documents into electronic formats for database entry.

Qualifications

• Completion of Grade 12 or equivalent, with business-related training or certification, and basic computer skills.
• At least two years of experience in word processing and information management.
• Strong team player with customer service experience.
• Proficiency in Microsoft Office, especially Excel and Visio.
• Knowledge of NICHEUA and database maintenance.
• Experience in preparing performance reports; testing may be required.
• Ability to obtain and maintain an Enhanced Security Clearance, with ongoing re-clearances as required.

Additional Details

Hours of Work: 33.75 hours/week, Monday to Friday

Salary Range: $25.172 - $31.257/hour, with annual salary approximately $44,347 - $55,067, in accordance with union agreements.

Other Information

• The City of Edmonton values diversity and is an equal opportunity employer.
• Applicants should include a resume and cover letter.
• Remote work is not available at this time.

For credential recognition, refer to www.newwestpartnershiptrade.ca.

HR Technician: VH

Classification: Word/Data Processing Clerk II

Posting Date: Apr 28, 2025

Closing Date: May 5, 2025, 11:59 MST

Openings: 1 - Permanent Full-time

Union: CSU 52

Location: Southeast Division, 104 Youville Drive East, Edmonton