Wireless Sales Consultant — Growth & Perks

Staples Canada; Whitby; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada in Whitby is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help consumers and business customers achieve their working and learning goals by sharing knowledge, experiences, and enthusiasm on wireless products, services, and trends.

You will work with store teams to meet personal sales goals, maintain merchandising standards, and stay updated through internal channels.

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

Responsibilities

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Skills

Customer focus

Service orientation

Strong selling ability

Coaching others

Effective communication

Planning & prioritization

Technology savvy

Curious

Approachable

Passionate

Job description

Staples Canada in Whitby is seeking a Wireless Sales Consultant to champion the customer experience in the wireless department. You will help consumers and business customers achieve their working and learning goals by sharing knowledge, experiences, and enthusiasm on wireless products, services, and trends.

You will work with store teams to meet personal sales goals, maintain merchandising standards, and stay updated through internal channels.