Wine Sales Associate

Boisset Collection; Oakville; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned wine company in Oakville is seeking a highly motivated Wine Sales Associate to deliver outstanding customer service and drive sales. The role involves conducting wine tastings, maintaining inventory, and ensuring a memorable guest experience. Ideal candidates will have previous experience in wine retail, solid wine knowledge, and a passion for sales. The position requires availability on weekends, and the opportunity for personal growth within the company is substantial.

Benefits

Employee discounts on wine

Opportunities for training

Qualifications

• Previous experience in wine retail or multi-brand sales is preferred.
• Solid wine knowledge and understanding of sales floor operations.
• Valid driver’s license and insurable driving record required.

Responsibilities

• Deliver a high-end yet approachable hospitality experience.
• Drive wine sales and memberships through personalized interactions.
• Conduct engaging wine tastings and serve wine-related customer service.
• Support daily operations including wine-by-the-glass service.

Skills

Customer service skills

Wine knowledge

Sales experience

Communication skills

Problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

Job description

The Wine Sales Associate is a highly motivated, personable individual who thrives in a customer-focused environment and is passionate about sharing wine experiences. This role is ideal for an extroverted professional with a gregarious personality and a strong interest in wine sales and hospitality. The associate will drive day-to-day sales performance, deliver memorable guest experiences, and support company revenue and wine club growth.

Previous experience in wine retail, tasting rooms, or multi-brand sales is preferred. The ideal candidate has solid wine knowledge, understands how to work a sales floor, and takes initiative in achieving sales and customer engagement goals.

Essential Functions

Deliver a consistently high-end yet approachable hospitality experience for all guests

Drive wine sales and wine club memberships through personalized guest interactions

Conduct engaging wine tastings, sharing wine knowledge, passion, and education

Serve as the primary source of wine-related customer service

Support daily operations including wine-by-the-glass service and tastings

Stock shelves, open bottles, pour wines, and maintain the sales floor

Build rapport with customers and follow up via email and phone to drive repeat sales

Assist with fulfillment management, systems updates, and event planning/execution

Support revenue goals and take a leadership role in wine sales throughout the location

Additional Responsibilities

Comply with all company safety policies, procedures, and training requirements

Participate in team efforts and perform additional duties as needed

Maintain accurate and timely recordkeeping in Workforce Now (ADP)

Schedule & Availability

Expected availability: Friday, Saturday, and Sunday

Shifts range from 5–8 hours per day

Required Skills & Abilities

Language & Communication

Ability to speak, read, and understand basic English

Ability to read and interpret reports, policies, and procedures

Ability to write reports and effectively present information to management and guests

Math

Ability to calculate discounts, commissions, percentages, and basic measurements

Problem-Solving

Ability to apply common-sense reasoning, adapt to changes, and work with moderate supervision

Computer Skills

Intermediate to advanced computer skills, including email, internet, word processing, spreadsheets, databases, and internal systems

Education & Experience

Bachelor’s degree (B.A. or B.S.) or

12–24 months of related experience or training or

Equivalent combination of education and experience

Valid driver’s license, insurable driving record, and proof of auto insurance required

Physical Requirements

Ability to perform heavy physical activity including standing, walking, lifting, carrying, pushing, pulling, and reaching

Ability to lift up to 50 lbs independently and 100 lbs with assistance

Manual dexterity and visual acuity sufficient for wine service and retail operations

#WJ-DTC-ASC-ON-PT-OG

Primarily indoors in a well-lit, climate-controlled setting

Periodic work in unheated indoor areas (wine cellar)

Occasional outdoor work during tours or between buildings

Moderate noise levels typical of a public hospitality environment