Wellness Assistant

Saskatchewan Polytechnic Alumni; Saskatoon; On-site; CAD 27,000 - 33,000; Part time

Job summary

Saskatchewan Polytechnic Saskatoon Campus is seeking a Wellness Assistant to provide outstanding customer service, assist with wellness events, and support daily facility operations.

This role involves managing facility access through the Fusion system and ensuring a clean, organized environment for all patrons.

Qualifications

• Minimum six (6) months’ customer service experience.

Responsibilities

• Educate patrons on services, membership options, centre access procedures, and facility layout.

Skills

Customer service

Event support

Facility access management

Fusion software troubleshooting

Cleaning & maintenance

Communication

Interpersonal skills

Organizational skills

Teamwork

Diversity awareness

Tools

Fusion software

Job description

Job Content (SDF) Details

Job Content (SDF) Details

Competition Number P17413 Posting Title Wellness Assistant Classification Band 1 Location Saskatchewan Polytechnic Saskatoon Campus Other Location(s) Saskatchewan Polytechnic Saskatoon Campus Building Saskatoon Campus, Idylwyld Dr. Other Building Date Posted 08/12/2026 Closing Date 09/12/2026 JIQ # 236 Start Date 07/02/2026 End Date 06/30/2027 Open Until Filled No Ongoing No Category of work Casual Bargaining Unit Professional Services Hours of Work To be Assigned Salary Range $19.83 - $23.65 per hour Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay No more than 29 occasions.

Posting Status Open Special Instructions to Applicants

Saskatchewan Polytechnic is committed to building a diverse and representative workforce that reflects the communities we serve. We recognize that First Nations, Métis, and Inuit peoples have been historically underrepresented in the labour market due to systemic barriers, and that advancing reconciliation includes addressing these inequities within our own institution. Strengthening Indigenous representation among employees is a priority in Sask Polytech’s Inclusive Excellence: Equity, Diversity, Inclusion & Reconciliation Strategy 2025–2030.

Job Duties / Qualifications, Skills and Abilities (QSA)

The Wellness Assistant plays a key role in ensuring a positive experience for all patrons by providing exceptional customer service, assisting with event execution, managing access through the Fusion software system, and maintaining cleanliness and organization within the facility. This position is responsible for the coordination of wellness services and will be the first point of contact for wellness related questions and inquiries.

Customer Service:

• Educate new patrons on available services, membership options, centre access procedures, and facility layout.
• Assist current patrons by enforcing facility rules, guiding them to available equipment, and ensuring they are aware of all services.
• Provide general support to create a welcoming and inclusive environment.

Event Support:

• Assist in the execution of events, often in collaboration with Student Experience, to enhance campus wellness initiatives.

Facility Access & Software Management:

• Manage the Fusion software system for door access and troubleshoot/reset the system as needed.

Cleaning & Organization:

• Perform routine cleaning of equipment, floors, and facility areas not covered under the Facilities Cleaning contract.
• Ensure all equipment is properly organized and returned to its designated place.

Qualifications, Skills, Abilities And Experience

• Preference will be given to current Saskatchewan Polytechnic students in good standing.
• Minimum six (6) months’ customer service experience. Preference will be given to candidates that have experience working with health, wellness and fitness programming service providers.
• Basic computer proficiency to navigate and troubleshoot the Fusion software system.
• Strong communication and interpersonal skills to engage with patrons and staff.
• Organizational skills to manage multiple tasks efficiently.
• Ability to work independently and as part of a team to support a positive fitness environment.
• Ability to prioritize, manage multiple and competing priorities in a highly visible service area.
• Demonstrates valuing diversity.

Desired QSA Required Competencies