Wellness Assistant

Saskatchewan Polytechnic

Moose Jaw

On-site

CAD 27,000 - 33,000

Part time

10 days ago

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Job summary

Saskatchewan Polytechnic Moose Jaw Campus invites applications for the Wellness Assistant. You will deliver exceptional customer service, support wellness programming, and manage access via the Fusion software system, ensuring a welcoming, clean, and organized facility.

Responsibilities include educating patrons on services, supporting events, and coordinating wellness services; you will be the first point of contact for wellness inquiries and help maintain a positive fitness environment.

Qualifications

Minimum six (6) months’ customer service experience.
Preference given to candidates with health, wellness and fitness programming experience.
Basic computer proficiency to navigate Fusion software.
Strong communication and interpersonal skills.
Organizational skills to manage multiple tasks efficiently.
Ability to work independently and as part of a team.
Ability to prioritize and manage competing priorities in a visible service area.

Responsibilities

The Wellness Assistant plays a key role in ensuring a positive experience for all patrons by providing exceptional customer service, assisting with event execution, managing access through the Fusion software system, and maintaining cleanliness and organization within the facility.
Customer Service: educate patrons on services, membership options, access procedures, and facility layout; assist patrons by enforcing rules and guiding them to equipment.
Event Support: assist in executing campus wellness events in collaboration with Student Experience.
Facility Access & Software Management: manage the Fusion system for door access and troubleshoot as needed.
Cleaning & Organization: perform routine cleaning and ensure equipment is properly organized.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Teamwork

Independent work

Prioritization

Fusion software

Tools

Fusion software

Job description

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Special Instructions

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

The Wellness Assistant plays a key role in ensuring a positive experience for all patrons by providing exceptional customer service, assisting with event execution, managing access through the Fusion software system, and maintaining cleanliness and organization within the facility. This position is responsible for the coordination of wellness services and will be the first point of contact for wellness related questions and inquiries.

Job Duties:
Customer Service:

Educate new patrons on available services, membership options, centre access procedures, and facility layout.
Assist current patrons by enforcing facility rules, guiding them to available equipment, and ensuring they are aware of all services.
Provide general support to create a welcoming and inclusive environment.

Event Support:

Assist in the execution of events, often in collaboration with Student Experience, to enhance campus wellness initiatives.

Facility Access & Software Management:

Manage the Fusion software system for door access and troubleshoot/reset the system as needed.

Cleaning & Organization:

Perform routine cleaning of equipment, floors, and facility areas not covered under the Facilities Cleaning contract.
Ensure all equipment is properly organized and returned to its designated place.

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Specific Accountabilities

Preference will be given to current Saskatchewan Polytechnic students in good standing.
Minimum six (6) months’ customer service experience. Preference will be given to candidates that have experience working with health, wellness and fitness programming service providers.
Basic computer proficiency to navigate and troubleshoot the Fusion software system.
Strong communication and interpersonal skills to engage with patrons and staff.
Organizational skills to manage multiple tasks efficiently.
Ability to work independently and as part of a team to support a positive fitness environment.
Ability to prioritize, manage multiple and competing priorities in a highly visible service area.

Desired QSA

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this position?
- Saskatchewan Polytechnic Careers Site
- Newspaper
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- Workopolis
- SaskJobs.ca
- Social Media
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If you answered 'Other' above, please specify source here:
(Open Ended Question)