Waiter/Waitress

Baton Rouge; Quebec; Hybrid; CAD 19,000 - 25,000; Part time

Job summary

Bâton Rouge Kanata is seeking a friendly server to greet guests, present the menu, take orders, and serve meals and desserts in line with our service standards. You will work with a POS system, balancing transactions and ensuring a clean, organized dining area.

Strong French communication, a calm demeanor, and attentive customer service are essential for success. The role is part-time and on-site at the Kanata location, with variety in shifts including days, nights, and weekends.

Qualifications

• Experience in restaurant operations may be required.
• On-the-job training is provided.
• A certain level of manual dexterity is required.
• Attention to detail and openness to change are required.
• Strong French verbal communication and listening skills are required.
• Good personal grooming, confidence, integrity, ability to manage stress, dynamism, autonomy and flexibility are essential.

Responsibilities

• Greet customers, present the menu, make suggestions, and answer questions about food and beverages.
• Takes orders and transmits them to the kitchen via the POS system.
• Serve beverages, wines, alcohol and cocktails following service steps.
• Serve meals and ensure quality service in the dining room.
• Prepare bills, handle cash and balance daily transactions.
• Apply health regulations as to cleanliness.
• Apply safety regulations.
• Maintain a clean work area and organize tasks efficiently.
• Clear and clean tables in the dining room.

Skills

French (verbal)

Customer service

Attention to detail

Stress management

Flexibility

Tools

POS system

Job description

The servers greet the guests at the table according to Bâton Rouge service standards. He or she presents the menu, makes suggestions and answers questions related to food and to beverages. He or she uses sales techniques, takes orders and serves guests according to Bâton Rouge customer service policies. The server prepares table settings and serves meals and desserts. He or she may perform the same functions as the hostess and busboy.

Main functions

• Greets the customers, presents the menu, makes suggestions and answers all questions about the food and beverages
• Takes orders and transmits them to the kitchen staff through the POS system
• Serves beverages, wines, alcohol and cocktails while complying with the Bâton Rouge service steps
• Serves meals and ensures quality service in the dining room, complying with the Bâton Rouge steps of service
• Prepares the bills for meals and beverages, takes cash and makes change; balances daily financial transactions
• Applies health regulations as to cleanliness
• Applies safety regulations
• Ensures his or her work area is clean
• Organizes his or her work and work area efficiently
• Clears and cleans the tables in the dining room

Requirements

Experience in restaurant operations may be required. On-the-job training is provided. A certain level of manual dexterity is required. Attention to detail and openness to change are required. Strong French verbal communication and listening skills are required. Good personal grooming, confidence, integrity, ability to manage stress, dynamism, autonomy and flexibility are also essential.

Working conditions

The schedule varies according to the position, and may include days, nights or weekends. Occasional night work is required. Part-time work is available. The schedule can include split shifts.

790 Kanata Ave.Unit M3 Kanata, ON K2T 1H8

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