Virtual Assistant

Protech Consulting LLC; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A full-service technology provider in Toronto is looking for a dedicated professional to enhance client relationships. Responsibilities include maintaining communication with clients, managing billing and payments, and collecting client feedback. Ideal candidates will possess excellent communication skills, be detail-oriented, and have prior experience in client support or virtual assistance. This position offers an opportunity to work with industry-leading organizations and contribute to their operational success.

Qualifications

• Excellent written communication skills are essential.
• Must be professional, reliable, and detail-oriented.
• Prior experience in client support or virtual assistance preferred.

Responsibilities

• Maintain communication with assigned clients to strengthen relationships.
• Manage billing, payments, and orders with accuracy.
• Collect and organize client feedback to support continuous improvement.

Skills

Excellent written communication skills

Professional, reliable, and detail-oriented

Client support experience

Job description

ProTech is a full-service technology provider specializing in secure, scalable, and sustainable IT solutions. We support industry leaders, including Fortune 100 and 500 companies, working behind the scenes to help organizations resolve technical challenges and optimize their systems for efficient operations.

Responsibilities

• Maintain communication with assigned clients to strengthen relationships
• Invoicing & Payments: Manage billing, payments, and orders with accuracy
• Collect and organize client feedback to support continuous improvement

Requirements

• Excellent written communication skills
• Professional, reliable, and detail-oriented
• Prior experience in client support or virtual assistance preferred