Valet Parking Attendant

Hyatt Hotels; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading hospitality group in Calgary is seeking a Valet Parking Attendant to provide exceptional service to guests. Responsibilities include greeting guests, parking and retrieving vehicles, and ensuring a safe and clean parking environment. Ideal candidates should have at least one year of experience, a valid driver's license, and a commitment to guest satisfaction. This position offers competitive wages and a supportive work culture.

Benefits

Competitive wages

Comprehensive benefits package

Training and development opportunities

Qualifications

• Minimum of one year of experience as a parking attendant or in a hotel.
• Class 5 driver’s license with a clean driver’s abstract.
• Ability to drive both manual and automatic transmission.
• Strong work ethic and track record of reliability.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Greet guests and provide excellent customer service.
• Park and retrieve guest vehicles safely.
• Maintain cleanliness and order of the valet area.
• Assist guests with luggage and directions.

Skills

Guest service

Traffic management

Communication

Problem-solving

Job description

OUR STORY

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

We are in search of a warm, friendly, courteous, and professional Valet Parking Attendant, responsible for greeting guests upon their arrival and providing customer service excellence by parking and retrieving guest vehicles and providing luggage service. If you enjoy engaging with others, have a winning personality and clean driver’s abstract, we want to meet you!

Key accountabilities include:

• Always provide the highest quality of service to our guests and associates alike.
• Accommodate guests by opening doors and assisting with luggage or other heavy items.
• Direct traffic in the parking area as needed and assist guests in entering and leaving the parking area.
• Collect and accurately label keys belonging to guests to ensure their proper return.
• Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws.
• Operate vehicles safely and responsibility.
• Maintain lobby, front door, valet stand, and luggage room cleanliness and order.
• Market the entire hotel when rooming a guest.
• Maintain complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
• Keep up to date on in-house groups and functions.
• Issue proper luggage tags, stores bags properly, cross-reference when issuing.
• Ensure deliveries/luggage are brought to correct rooms.
• Always demonstrate a readiness to help.
• Operate bell carts with care, so as not to damage property or cause injury.
• Able to accurately give directions and information regarding the immediate and metro areas.
• Demonstrate thorough knowledge of all emergency procedures.
• Practice safety standards at all times, leading by example.

YOUR STORY

• An experienced professional with a minimum of one year of experience as a parking attendant in a similar operation or hotel property.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety.
• Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.
• Someone with a class 5 driver’s license and ability to drive both a manual and automatic transmission.
• The holder of a clean driver’s abstract.
• An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently.
• Able to work well under pressure and enjoy a fast-paced environment.
• An excellent communicator who values teamwork and collaboration.
• Able to work a variety of shifts, including mornings, evenings, weekends and holidays.
• Physically able to frequently stand, sit, walk, bend, stoop, kneel, push, pull, crouch, and lift or carry objects up to 40 pounds or more.

Benefits of Working for Concord Hospitality

Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are proven achiever, looking for a culture-rich and award-winning company, and you are ready to lead an amazing brand in a great and thriving location…we may be the perfect fit!

Apply today!