Truck Service Advisor: Scheduling & Estimates

Rush-Enterprises; Eastern Ontario; On-site; CAD 33,000 - 41,000; Full time

Benefits offered by this job

RRSP

Boot allowance

Training

Job summary

Rush Truck Centres of Canada, part of Rush Enterprises, is seeking a Service Advisor in Ontario to schedule service repairs, monitor progress, and communicate with customers throughout the repair process.

You will provide written cost estimates, prepare service orders, and ensure safety regulations are followed. The role includes potential cross-training as a parts counter person and requires a valid driver’s license and a clean background check.

Qualifications

• Experience in heavy truck, automotive or related industry preferred.
• Strong written and verbal communication skills.
• Criminal Record Check and valid driver’s license required.

Responsibilities

• Schedule service appointments and monitor repair progress.
• Provide customers with written repair estimates and timeframes.
• Describe symptoms and required repairs to prepare service orders.
• Record customer signatures and payment method; obtain credit approvals as needed.
• Explain completed work and charges to customers; close repair orders.
• Cross train as a parts counter person.

Skills

Customer service

Administrative skills

Team building

Software proficiency

Interpersonal skills

Education

High School Diploma

Tools

SAP

Job description

Rush Truck Centres of Canada, part of Rush Enterprises, is seeking a Service Advisor in Ontario to schedule service repairs, monitor progress, and communicate with customers throughout the repair process.

You will provide written cost estimates, prepare service orders, and ensure safety regulations are followed. The role includes potential cross-training as a parts counter person and requires a valid driver’s license and a clean background check.