Service Advisor

RushTruck Centres of Canada; Timmins; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance benefits

Bonus program

Training opportunities

Family environment

Job summary

Rush Truck Centres of Canada in Timmins, Ontario is hiring a Service Advisor for a permanent full-time role. Reporting to the Service Manager, you will schedule service repairs in a busy shop and track progress from intake to finish.

Shift: Monday–Friday 9:00 AM–6:00 PM at 2439 Riverside Dr., Timmins. You will provide customers with written cost estimates, obtain repair orders, coordinate with dispatch, review and close orders, and explain charges.

Qualifications

• Completion of Secondary School Diploma or equivalent.
• Previous experience in Heavy Truck or Automotive Industry is preferred/asset.
• Valid Class G driver's license.
• Excellent written and verbal communication skills.
• Computer skills - ADP/CDK experience is an asset.
• Criminal Record Check.
• Driver's Abstract.

Responsibilities

• Schedules service repairs and monitors progress in a busy service department.
• Provides customers with complete and accurate written cost estimates and establishes time to complete work.
• Obtains customer signature on repair orders and establishes method of payment.
• Notifies dispatcher of incoming work and communicates changes in estimates or promised times.
• Reviews and closes repair orders and explains completed work and charges to customers.

Skills

Communication skills

Customer service

Criminal Record Check

Driver's Abstract

Education

Secondary school diploma

Tools

ADP/CDK

Job description

Rush Truck Centres of Canada (formerly Tallman Group) offers a wide range of premium commercial truck and trailer brands, all makes parts and service, collision repair and lease and rental from 14 locations in Ontario. Rush Truck Centres of Canada is a part of the largest dealership network in North America through its affiliation with Rush Enterprises allowing our cross-border transportation customers to receive unrivaled support no matter where they are.

Rush Truck Centres of Canada employs more than 500 people throughout its organization and is recognized as a Platinum member of Canada's Best Managed Companies.

Job Description

We have an immediate opening for a Service Advisor at our Timmins location. This is a permanent full-time position. The shift is Monday to Friday 9:00AM to 6:00PM.

Address: 2439 Riverside Dr., Timmins, ON P4R 1M9

Reporting to the Service Manager this position is responsible for scheduling service repair work in a busy service department and following the progress of repairs throughout the date.

Responsibilities :

• Provides customers with complete and accurate written cost estimates, establishing time required to complete work.
• Obtains customer signature on repair orders.
• Establishes customer method of payment.
• Notifies dispatcher of incoming work.
• Checks on progress of repairs and contacts customers regarding changes in estimate or promised time.
• Review and closes repair orders.
• Explains completed work and all charges to customers.
• Competitive wages
• Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans.
• Career education training
• Bonus Program and training incentives
• Family oriented team environment

Requirements :

• Completion of Secondary School Diploma or equivalent.
• Previous experience in Heavy Truck or Automotive Industry is preferred/asset.
• Valid Class G Driver's license
• Excellent written and verbal communication skills.
• Computer skills - ADP/CDK experience is an asset.
• Dedicated, friendly attitude.
• Criminal Record Check.
• Drivers Abstract.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.