Technician and Related Roles - Kingston

RGH Commercial Equipment Services; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading service provider in the food service industry seeks a Technician in Kingston, Ontario. This role involves servicing commercial cooking equipment with a focus on customer satisfaction. Ideal candidates should have relevant education and mechanical skills. Strong communication and the ability to work overtime are necessary. Competitive hourly pay from $25 to $45 and opportunities for training and development are provided.

Benefits

Comprehensive group benefits and retirement savings program

Company vehicle, specialty tools, and uniforms

Industry-leading OEM manufacturer training

24/7 resources and support

Qualifications

• Experience as a hot or cold side equipment service technician or similar.
• Valid trade license is a strong asset but not required.
• Strong mechanical and electrical aptitude required.

Responsibilities

• Service commercial cooking equipment and provide exceptional customer service.
• Travel to various locations for work and training as needed.
• Participate in the on-call rotation.

Skills

Customer service skills

Mechanical aptitude

Electrical aptitude

Communication skills

Education

Education in appliance service or related field

Job description

RGH Commercial, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (GTA) with operations in the South‑Western Ontario area. We have over 100 years of history and our licensed, factory‑trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence and maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service.

Technician & Related Roles
$25 to $45 per hour

A Day In The Life
Imagine servicing commercial cooking equipment, commercial gas, steam, and electric food equipment such as coffee machines, toasters, slicers, ranges, fryers, steamers, and combi‑ovens. If you have experience as a hot or cold side equipment service technician or similar work experience, this may be the right fit for you. If you are not currently qualified, we will support your future training and educational goals. Your role will use your industry knowledge to service complex equipment while providing exceptional customer service to our customers – you get to be the HERO every day.

What You Bring

• Education in appliance service, or a related field is preferred
• Valid trade license (G3, G2, G1, 313A, Red Seal) is a strong asset but not required
• Related trade experience is an asset (HVAC, plumbing, electrical, welding/fabricating, mover, basic construction, etc.)
• Experience working in the foodservice industry is preferred
• Strong mechanical and electrical aptitude
• Valid driver’s license with a relatively clean driving record
• Excellent customer service and communication skills, accountable and self‑driven
• Must be available to work overtime and participate in the on‑call rotation
• Able to occasionally travel to work at other locations as needed, or travel for training purposes

Why Work for Us?

• Industry‑leading compensation – salary range reflects skill level
• Each day brings new challenges and endless learning opportunities
• Comprehensive group benefits and retirement savings program
  • Extended health, dental, STD and LTD
  • All technicians receive a company vehicle, specialty tools and uniforms
• Training and Development Opportunities
  • Industry‑leading OEM manufacturer training for technicians
  • In‑house and on‑job training on a variety of kitchen equipment
  • Investment in team development, including gas and refrigeration apprenticeship support
• 24/7 Resources and Support – parts experts, technical service support specialists, dispatchers, customer service representatives, and field service leaders
• Superior Scheduling – year‑round operation with no seasonal downtime
• Industry leaders in Canada – part of a growing, stable organization

Recruitment Process

• Apply through our career website or a job board; you will receive an acknowledgement email from RGH.
• Further review may lead to a telephone interview with our HR team.
• Selected candidates will be invited to an in‑person interview with hiring managers.

We are committed to ensuring equal access and participation for people with disabilities. We treat people with disabilities in a way that allows them to maintain dignity and independence, and we meet accessibility requirements under applicable laws.

We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first and deliver service excellence with integrity, from a team‑driven, collaborative mindset.

Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.

Salary: $25 - $45 per hour