Technical Trainer: Warehouse Tech Mentor & SME

raymondwestnorth; Canada; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401k with company match

Paid time off

Job summary

Raymond West is seeking a skilled Technical Trainer to educate and train technicians and other workgroups. The role combines classroom and on-the-job instruction to ensure employees are proficient and aligned with customer expectations.

Training is tied to completing the Raymond Course Manager Training or equivalent program. Responsibilities include scheduling, course material development, and evaluating learner outcomes while maintaining certifications.

Qualifications

• Minimum Education: High school diploma or equivalent.
• 4+ years of forklift, automated warehouse solutions, vertical lift module, conveyor, energy solutions, and/or dock & door experience.
• Mechanical, hydraulic/pneumatic and/or electrical troubleshooting and repair experience.
• Hand and power tool experience.
• Training experience or certifications preferred.

Responsibilities

• Facilitate technician training in classroom and on-the-job settings in a manner consistent with Raymond, Toyota, OEM, and OSHA requirements.
• Manage course schedule, classroom needs, and student engagement to consistently achieve learning objectives.
• Assess and test the competence of employees in performing tasks essential to their role.
• Maintain training certifications and up-to-date subject matter expertise on Raymond, Toyota, or OEM products and solutions.
• Coordinate training delivery needs such as reserving classrooms, ordering materials, and communicating with students.
• Timely completion of all necessary administrative items, such as booking travel, submitting expense reports, roster management, evaluations, and recording training course completions.
• Participate in ongoing team initiatives, such as course material revisions, new training development and any process improvements.
• Research, analyze, design, and implement training programs – along with updating current programs as needed.
• Foster a culture of continuous learning for all business units.
• Embody Raymond West professional values and behavioral standards, serving as a role model for new and existing employees.

Skills

Communication

Organization

Microsoft Office

Safety documentation

Mentoring

Public speaking

Team relationships

Safety compliance

Education

High school diploma or equivalent

Forklift/warehouse experience (4+ years)

Tools

Microsoft Office

Job description

Raymond West is seeking a skilled Technical Trainer to educate and train technicians and other workgroups. The role combines classroom and on-the-job instruction to ensure employees are proficient and aligned with customer expectations.

Training is tied to completing the Raymond Course Manager Training or equivalent program. Responsibilities include scheduling, course material development, and evaluating learner outcomes while maintaining certifications.