Technical Training Manager

Certarus Ltd.; Calgary; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation package

Retirement plans

Career advancement opportunities

Job summary

Certarus is seeking a Technical Training Manager to lead the development, governance, and continuous improvement of its technical training and qualification programs. You will ensure frontline personnel receive consistent, role-based instruction and demonstrate the required knowledge to safely operate, inspect, maintain, and troubleshoot Certarus equipment and systems.

You will lead Training Specialists, partner with subject matter experts, and deliver classroom, virtual, hands-on, and

Qualifications

• Bachelor's degree or equivalent in a related field; technical or operational experience considered.
• 7+ years in technical training, field operations, equipment maintenance, or similar industrial environments.
• 3+ years in leadership, supervision, or program management of training teams.
• Experience building competency-based training programs, exams, and train-the-trainer initiatives.
• Familiarity with industrial equipment, procedures, documentation, and skill assessments.
• Knowledge of adult learning principles and applying them to varied delivery methods.
• Ability to interpret manuals/regulatory guidance into effective training materials.
• Experience with LMS, training records, and qualification tracking.
• Strong written, verbal, facilitation, coaching, and communication skills.
• Ability to influence outcomes across Operations, HSE, Engineering, and Fleet.

Responsibilities

• Develop and maintain Certarus' technical training strategy, including role-based programs, pathways, refresher requirements, and progression criteria.
• Lead Technical Training Specialists and coordinate with mentors to ensure consistent coverage across the organization.
• Align training with HSE Management System, safe work practices, procedures, guidance, and customer requirements.
• Create written exams, practical assessments, and field evaluations to verify competency before independent work.
• Establish instructor qualification, train-the-trainer, and evaluation processes for consistency in delivery.
• Identify training needs with stakeholders to support operational requirements and corporate objectives.
• Incorporate equipment changes and field observations into training materials and programs.
• Maintain governance and version control for training materials and records.
• Analyze training completion, qualification status, and effectiveness; report findings.
• Oversee tracking to keep records current and accessible to leaders.
• Conduct periodic visits to hubs, training locations, customer sites, and field operations to observe and coach.

Skills

Leadership

Training program development

Coaching & mentoring

Stakeholder collaboration

Analysis & reporting

Education

Bachelor's degree in engineering/education/occupational safety/business

Tools

Learning management systems

Training records management

Job description

The Technical Training Manager oversees the development, implementation, governance, and continuous improvement of Certarus' technical training and qualification programs. The role ensures drivers, technicians, and other operational personnel receive consistent, role-specific training and demonstrate the knowledge and practical skills required to safely operate, inspect, maintain, and troubleshoot Certarus equipment and systems. The Technical Training Manager leads Technical Training Specialists and coordinates with operational subject matter experts to deliver classroom, virtual, hands-on, and field-based instruction. This position reports to the Vice President of Health, Safety & Environmental and serves as a strategic partner to Operations, Engineering, Fleet, and Maintenance. Success in this role is built on strong relationships, operational credibility, and a shared commitment to developing competent field employees.

The Technical Training Manager oversees the development, implementation, governance, and continuous improvement of Certarus' technical training and qualification programs. The role ensures drivers, technicians, and other operational personnel receive consistent, role-specific training and demonstrate the knowledge and practical skills required to safely operate, inspect, maintain, and troubleshoot Certarus equipment and systems. The Technical Training Manager leads Technical Training Specialists and coordinates with operational subject matter experts to deliver classroom, virtual, hands-on, and field-based instruction. This position reports to the Vice President of Health, Safety & Environmental and serves as a strategic partner to Operations, Engineering, Fleet, and Maintenance. Success in this role is built on strong relationships, operational credibility, and a shared commitment to developing competent field employees.

Duties & Responsibilities

• Develop and maintain Certarus' technical training and qualification strategy, including standardized role-based training programs, qualification pathways, refresher requirements, and progression criteria for drivers, technicians, and other operational roles.
• Lead Technical Training Specialists and coordinate with mentors and operational subject matter experts to provide consistent training coverage across the organization.
• Ensure technical training aligns with Certarus' HSE Management System, safe work practices, operating procedures, manufacturer guidance, and applicable regulatory and customer requirements.
• Develop written examinations, practical assessments, and field evaluations to verify employees demonstrate the required competency before performing assigned work independently.
• Establish instructor qualification, train-the-trainer, and periodic instructor evaluation requirements to support consistent training delivery.
• Partner with key departmental stakeholders to identify technical training and qualification needs that support operational requirements and corporate objectives.
• Incorporate equipment changes, revised procedures, incident findings, audit results, field observations, and operational lessons into technical training programs.
• Maintain governance and version control for technical training materials, assessments, qualification criteria, and related records.
• Analyze and report on training completion, qualification status, assessment results, and overall training effectiveness.
• Oversee training and qualification tracking to ensure records are accurate, current, and available to operational leaders.
• Conduct periodic visits to Certarus hubs, training locations, customer sites, and field operations to observe work, evaluate training effectiveness, coach instructors, and remain current with operational practices.

Requirements

• Preferred bachelor's degree in engineering, education, occupational safety, business, or a related field. Equivalent relevant technical and operational experience may be considered.
• Minimum seven years of relevant experience in technical training, field operations, equipment maintenance, transportation, compression or a comparable industrial environment.
• Minimum three years of leadership, supervisory, or program management experience, including experience leading technical trainers, instructors, mentors, or operational subject matter experts.
• Demonstrated experience developing and administering competency-based training programs, written examinations, practical evaluations, qualification criteria, and train-the-trainer programs.
• Working knowledge of industrial equipment, field operating procedures, technical documentation, and practical skills assessment.
• Knowledge of adult learning principles and the ability to apply them to classroom, virtual, hands-on, and field-based instruction.
• Ability to interpret technical manuals, operating procedures, engineering information, regulatory requirements, and manufacturer guidance and translate them into effective training materials.
• Experience with learning management systems, training record management, and qualification tracking.
• Strong written, verbal, facilitation, coaching, presentation, and communication skills, with the ability to work effectively with frontline personnel, technical specialists, operational leaders, and senior management.
• Demonstrated ability to influence technical and operational outcomes by working collaboratively across Operations, HSE, Engineering, and Fleet.
• Ability to work independently while coordinating across multiple departments, regions, and operating environments.
• Must be able and willing to travel to Certarus hubs and job sites as required.

Certarus embraces diversity and equal opportunity in the way it impacts our continuous business success. As a Core Value of our Winning Team, we believe in surrounding ourselves with passionate and talented people, and consider all experiences, backgrounds, qualifications, and merits to create stronger teams with a diverse and inclusive culture. Certarus is and will remain an equal opportunity employer.

• Certarus offers a competitive compensation package, including benefits and retirement plans.
• Above all, we offer unlimited career advancement opportunities with a dynamic, rapidly growing organization.