Training Specialist

Quectel; Richmond; On-site; CAD 60,000 - 90,000; Full time

Job summary

Quectel is seeking an experienced Training Coordinator to independently manage end-to-end training operations across North America and other regions. The role includes on-site session execution, handling scheduling and resources, and delivering foundational courses with defined teaching hours.

You will also manage training records, compliance, and vendor assessments while driving medium-complexity projects and workflow improvements. English proficiency at B2 level is required.

Qualifications

• Bachelor’s degree or above in HR, Education, Business Administration, or related field.
• 3–5 years of experience in training coordination/operations; prior internal teaching experience is a plus.
• Have trainer related certification.
• English at B2 level (independent user) – fluent reading/writing; capable of handling English training materials.
• Strong execution, communication, basic classroom management, and on the spot adaptability. Could accept short-term business travel.

Responsibilities

• Independently coordinate end to end training for different product/functional categories in North America and other regions.
• Act as the primary on site contact to ensure smooth session execution and handle issues.
• Manage the full cycle: pre training notifications, in class facilitation, and post training documentation.
• Independently deliver at least 2 standardized foundational courses and achieve a minimum of 20 teaching hours per year.
• Submit a Training Debrief Report within 48 hours after each session with feedback and improvements.
• Ensure 100% accuracy of training records and optimize filing/logging templates.
• Evaluate vendor courses and follow procurement/approval process for compliance.
• Lead moderate complexity projects with milestone tracking and regular status updates.
• Implement at least 1 workflow improvement per quarter and collect feedback from training sessions for continuous improvement.

Skills

Project management

Communication

Training delivery

Adult learning

Adaptability

Education

Bachelor’s degree

Trainer certification

Job description

Independently manages end to end training operations while taking on internal trainer responsibilities for the first time – delivering standardized courses as a certified internal trainer. Also leads moderate complexity projects and demonstrates basic course refinement awareness.

Responsibilities:

1. Training Operations & Delivery

• Independently coordinate end to end training for different product/functional categories (e.g., technical, culture, soft skills) in North America and other region, handling moderately complex scheduling conflicts and resource allocation.
• Act as the primary on site contact to ensure smooth session execution, managing unexpected issues (e.g., equipment failure, trainer changes).
• Manage the full cycle: pre training notifications, in class facilitation, and post training documentation.

2. Training Delivery

• Independently deliver at least 2 standardized foundational courses (e.g., corporate culture, company policies, new employee orientation).
• Achieve a minimum of 20 teaching hours per year.
• Submit a Training Debrief Report within 48 hours after each session, including participant feedback, classroom dynamics, and improvement suggestions.

3. Training Administration & Compliance

• Ensure 100% accuracy of training records for assigned courses, with updates completed within 24 hours.
• Proactively optimize the filing logic for assigned categories, establishing standardized naming and archiving templates.

4. External Resource Management

• Independently evaluate vendor courses across multiple dimensions (content, trainer expertise, cost, participant reviews) and produce written Vendor Assessment Reports.
• Follow through the entire procurement and approval process, ensuring full compliance.

5. Project Execution

• Lead moderate complexity projects (e.g., culture promotion campaigns, internal trainer recruitment roadshows) – develop project plans and drive milestone achievement (on time rate ≥90%).
• Provide regular (bi weekly) project status updates to supervisor, highlighting risks and mitigation actions.

6. Initiative & Self Development

• Implement at least 1 documented workflow improvement per quarter (e.g., digital check in, email template standardization).
• Collect and analyze feedback from at least 5 training sessions per quarter to drive personal teaching and operational improvements.

Educational and Skill Requirements

• Bachelor’s degree or above, preferably in HR, Education, Business Administration, or related field.
• 3–5 years of experience in training coordination/operations; prior internal teaching experience is a plus.
• Have trainer related certification
• Familiar with full training operations cycle; basic understanding of instructional principles and adult learning.
• English at B2 level (independent user) – fluent reading/writing; capable of handling English training materials.
• Strong execution, communication, basic classroom management, and on the spot adaptability. Could accept short-term business travel.