Technical Support & Integrations Specialist (Hybrid/Remote)

Corfix; Ottawa; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Stock option plan

Unlimited vacation

Mentorship from professionals

Job summary

A fast-growing SaaS company in Canada is seeking a Technical Support Specialist to join their team. This entry-level position focuses on providing technical support, troubleshooting customer queries, and collaborating on integration workflows. The ideal candidate is a recent graduate with a background in IT or computer science, strong problem-solving skills, and an eagerness to learn in a dynamic environment. The role offers mentorship, competitive compensation, and the flexibility of remote work.

Qualifications

• Background in software engineering or IT.
• Strong problem-solving aptitude and customer focus.
• Experience with integration workflows is a plus.

Responsibilities

• Provide technical support and troubleshoot customer queries.
• Investigate and diagnose software bugs and issues.
• Collaborate with teams to enhance integration workflows.

Skills

Problem-solving skills

Attention to detail

Curiosity

Strong communication

Logical reasoning

Customer-centric mindset

Adaptability

Education

University degree or college diploma in Computer Science or related field

Job description

A fast-growing SaaS company in Canada is seeking a Technical Support Specialist to join their team. This entry-level position focuses on providing technical support, troubleshooting customer queries, and collaborating on integration workflows. The ideal candidate is a recent graduate with a background in IT or computer science, strong problem-solving skills, and an eagerness to learn in a dynamic environment. The role offers mentorship, competitive compensation, and the flexibility of remote work.