Hybrid Systems Engineer: Growth & Benefits

Manion, Wilkins & Associates Ltd.; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Comfortable and competitive compensation

Minimum of 3 weeks' vacation

Wellness programs

Job summary

A Canadian benefits administration firm is looking for an Associate System Engineer to join their team in Toronto, Ontario, on a hybrid basis. The role focuses on providing technical support, managing Help Desk tasks, and collaborating with various departments to ensure seamless IT operations. Ideal candidates will have 1-3 years of experience in tier 1/2 support, a background in Office 365 Administration, and strong troubleshooting skills. The position offers competitive compensation, flexible work options, and a supportive company culture.

Qualifications

• 1-3 years’ experience in a similar role as a tier 1/2 support.
• Ability to work both independently and in a team environment.
• Experience troubleshooting connectivity issues and working with help desk systems.

Responsibilities

• Provide 1st and 2nd level support to on and off-site employees.
• Maintain, manage, and prioritize Help Desk queues and tasks.
• Participate in monitoring the health of the IT environment.

Skills

Office 365 Administration

Active Directory

Networking (TCP/IP, DNS)

Scripting (PowerShell)

Education

Certificate or Diploma in a related field

Tools

MangeEngine

Job description

A Canadian benefits administration firm is looking for an Associate System Engineer to join their team in Toronto, Ontario, on a hybrid basis. The role focuses on providing technical support, managing Help Desk tasks, and collaborating with various departments to ensure seamless IT operations. Ideal candidates will have 1-3 years of experience in tier 1/2 support, a background in Office 365 Administration, and strong troubleshooting skills. The position offers competitive compensation, flexible work options, and a supportive company culture.