Technical Analyst student - Summer 2026

J.D. Irving, Limited; Halifax; On-site; CAD 60,000 - 80,000; Part time

Job summary

A prominent technology solutions firm in Halifax is looking for a tech-savvy student for a supportive role in IT. This position allows you to gain valuable hands-on experience by providing technical support and troubleshooting within a dynamic office environment. Successful candidates will have a passion for technology and solid communication skills. You'll assist with service requests, video conferencing setups, and collaborate with IT professionals on actual projects, making a real impact while developing your career skills.

Qualifications

• Must be enrolled in a post-secondary degree program.
• Basic knowledge of technology tools and eagerness to learn.
• Experience in IT coursework is a bonus.

Responsibilities

• Provide tech troubleshooting and support for users.
• Assist with resolving technical issues swiftly.
• Support the setup of video conferencing tools.
• Manage service requests effectively.
• Maintain accurate records in ServiceNow.
• Guide users to optimize their tech usage.
• Collaborate with IT professionals on projects.

Skills

Strong communication and customer service skills

Basic knowledge of Windows, Microsoft Office 365, and Teams

Curious about technology and eager to learn

Familiarity with web browsers and common tech tools

Adaptable and organized

Problem-solving abilities

Education

Currently enrolled in post-secondary degree

Job description

Looking for a role that blends technology, problem-solving, and helping people? Join JDI IT and gain hands-on experience supporting business leaders and employees in a dynamic office environment. This is your chance to learn, grow, and make an impact while building skills that employers value.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Qualifications

• Currently enrolled in post-secondary degree
• Curious about technology and eager to learn.
• Basic knowledge of Windows, Microsoft Office 365, and Teams.
• Comfortable with web browsers and common tech tools.
• Strong communication and customer service skills.
• Adaptable, organized, and ready to solve problems.
• Previous IT coursework or experience is a bonus—but not required!

Responsibilities

• Be the go-to person for tech troubleshooting and support.
• Assist with resolving technical issues.
• Help set up and support video conferencing.
• Learn how to manage service requests and keep systems running smoothly.
• Update and maintain accurate records in ServiceNow.
• Guide users on how to make the most of their technology.
• Collaborate with IT professionals and participate in real-world projects.