Team Leader

Dollarama; Victoria; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Job summary

Dollarama is hiring a Team Leader in Victoria, British Columbia for a full-time, permanent role. You will supervise store associates, ensure merchandising standards, and manage daily operations including opening/closing duties and cash handling.

The role emphasizes leadership, customer service excellence, and the ability to prioritize in a fast-paced retail environment. Weekly pay and growth opportunities are offered.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Ambition to progress within the company.
• Open availability for day, evening, weekend shifts.
• Schedule to be determined based on store needs.
• Proven ability to organize time and manage priorities.
• Demonstrate strong leadership and communication skills.
• Ability to work in a dynamic, fast-paced, high-volume environment.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking and boxing/unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks: breaks, time and attendance.
• Implementing and maintaining visual merchandising standards.
• Addressing customer complaints and resolving issues promptly.
• Ensuring store safety and cleanliness standards are met.
• Performing cash management, opening and closing duties as needed.
• Participating in the inventory process.
• Participating in employee training and performance evaluations.

Skills

Leadership

Communication

Time management

Organizational skills

Customer service

Open availability

Job description

Dollarama is hiring a Team Leader at their Victoria, British Columbia location. This is a full-time, permanent position (25+ hours per week) offering competitive hourly pay and opportunities for career growth.

Responsibilities:

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements:

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Work schedule to be determined based on store operational needs
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast-paced and high-volume environment

Benefits:

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; ability to manage priorities and work in a fast-paced environment; open availability for day, evening, and weekend shifts