Team Leader

Dollarama; Sherbrooke; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Job summary

A leading retail company is looking for a Team Leader for their Sherbrooke store. This full-time role requires strong leadership and communication skills, along with experience in the retail industry and team management. Responsibilities include leading store associates, ensuring excellent customer service, maintaining merchandising standards, and participating in the inventory process. This position offers opportunities for career growth and provides benefits such as weekly pay and paid vacation.

Qualifications

• Minimum of one (1) year of experience in the retail industry.
• Minimum of one (1) year of experience in team management.
• Ambition to progress within the company.
• Demonstrate good leadership and communication skills.
• Demonstrate strong leadership and communication skills.
• Ability to work in a dynamic, fast-paced, high-volume environment.

Responsibilities

• Lead and supervise store associates, providing guidance and support.
• Ensure store merchandising and shelf stocking standards are met.
• Conduct managers on duty tasks and manage employee breaks.
• Address customer complaints and unresolved issues promptly.
• Maintain visual merchandising standards based on company strategy.
• Participate in inventory processes and employee training.
• Ensuring store safety and cleanliness standards are met and contributing to maintenance.
• Performing cash management, store opening and closing duties as needed.
• Participating in the inventory process.
• Participating in the employee training process and performance evaluations.

Skills

Leadership and communication skills

Time management

Organizational skills

Prioritization

Customer service

Job description

Dollarama is hiring a Team Leader for their Sherbrooke, QC store. This is a full-time, permanent position (25+ hours per week) with open availability required including days, evenings, and weekends.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
• Implementing and maintaining visual merchandising standards based on company strategy.
• Addressing customer complaints and resolving issues promptly.
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance.
• Performing cash management, store opening and closing duties as needed.
• Participating in the inventory process.
• Participating in the employee training process and performance evaluations.

Requirements

• Minimum of one (1) year of experience in the retail industry.
• Minimum of one (1) year of experience in team management.
• Ambition to progress within the company.
• Open availability required (day, evening, weekend shifts).
• Proven ability to efficiently organize time and manage priorities.
• Demonstrate good leadership and communication skills.
• Ability to work in a dynamic, fast-paced and high-volume environment.

Benefits

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; proven ability to organize time and manage priorities.