Team Leader

Dollarama; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Birthday leave

Retirement plan

Opportunities for career growth

Job summary

A retail chain in Winnipeg is hiring a full-time Team Leader. This role involves overseeing store associates, managing merchandising, and ensuring high standards of customer service. Candidates should have a minimum of one year in retail and team management, possess strong leadership and communication skills, and be available for various shifts. The position offers weekly pay, paid vacation, and opportunities for career growth.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Proven ability to efficiently organize time and manage priorities.
• Open availability (days, evenings, weekends).
• Demonstrate leadership and ability to organize time and priorities.

Responsibilities

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking, and boxing and unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting manager-on-duty tasks, including daily breaks and attendance.
• Implementing and maintaining visual merchandising standards.
• Address customer complaints and resolve issues promptly.

Skills

Leadership

Communication

Organizational skills

Time management

Communication

Job description

Dollarama is hiring a full-time, permanent Team Leader for their Winnipeg store. This role involves leading and supervising store associates, overseeing merchandising and daily shipments, and ensuring excellent customer service standards.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking, and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting manager‑on‑duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast‑paced and high‑volume environment

Benefits

Weekly pay, paid vacation and Birthday Leave, retirement plan, and opportunities for career growth.

Minimum 1 year of retail experience and 1 year of team management experience. Strong leadership, communication, and organizational skills. Open availability for days, evenings, and weekends.