Assistant Team Leader

Dollarama; Baie-Saint-Paul; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Stimulating working environment

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training program

Job summary

A retail company is seeking an Assistant Team Leader to support the management team in Baie-Saint-Paul, Canada. This role includes managing staff and operations, ensuring excellent customer service, and maintaining store standards. Candidates should have at least one year of supervisory experience, strong communication skills, and the ability to work in a fast-paced environment. The position offers a competitive compensation and benefits package, with opportunities for career growth within the company.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability including day, evening, and weekends.
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Responsibilities

• Assist the management team in managing store operations and staff.
• Provide good customer service and resolve customer issues.
• Conduct manager-on-duty tasks including managing breaks and attendance.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager-on-duty tasks: time and attendance, breaks, and participation in hiring and performance management.

Skills

Communication and interpersonal abilities

Leadership skills

Organizational skills

Customer service oriented

Ability to multitask

Customer service

Job description

Assistant Team Leader – Dollarama

Location: Saint‑Tite‑des‑Caps, Quebec, Canada (Posted 1 month ago)

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Retail

Summary: The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager‑on‑duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.

Qualifications

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast‑paced, high‑volume environment.
• Customer service‑oriented.

Benefits

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Opportunity to develop retail and management skills and pursue a career within the company.
• Applicable to full‑time employees only. An employee achieves full‑time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours).

*Benefits may vary and are subject to eligibility criteria.

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