Team Leader

Dollarama; Halifax; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly Pay

Paid vacation

Birthday Leave

Retirement Plan

Opportunities for Career Growth

Job summary

A retail company is seeking a full-time Team Leader for its Halifax store. The ideal candidate should have at least one year of team management experience and retail industry experience. Responsibilities include supervising staff, ensuring high customer service standards, and managing store operations. The position offers opportunities for career growth and benefits like paid vacation and a retirement plan, along with a dynamic working environment.

Qualifications

• Minimum of one year of experience in the retail industry.
• Minimum of one year of experience in team management.
• Demonstrate good leadership and communication skills.

Responsibilities

• Lead and supervise store associates.
• Ensure excellent customer service standards.
• Conduct managers on duty tasks.

Skills

Leadership

Time management

Communication

Problem-solving

Job description

Dollarama is hiring a full-time Team Leader at its Halifax, NS store. This is a permanent position (25+ hours per week) for an experienced retail professional with at least one year of team management experience.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

Requirements

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Work schedule to be determined based on store operational needs
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast-paced and high-volume environment

Benefits

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; proven time management and prioritization abilities