Talent and Orientation Associate

BioTalent Canada; Vancouver; On-site; CAD 71,000 - 97,000; Full time

Job summary

A biotechnology company in Vancouver is seeking a Talent and Orientation Associate to support the Talent Acquisition team. The role involves coordinating onboarding for new hires, providing excellent customer service, and assisting with recruitment tasks. The ideal candidate will have a Bachelor's degree and 2-3 years of relevant experience. We offer a competitive salary and comprehensive benefits, fostering an inclusive and dynamic work environment.

Benefits

Comprehensive health benefits

Retirement savings

Career development opportunities

Qualifications

• 2-3 years of experience in learning & development, training, or customer service.
• Strong collaboration and communication skills are required.
• Experience with facilitation is a plus.

Responsibilities

• Coordinate new hire paperwork and guide employees through onboarding.
• Provide high-level support to business and new hires.
• Support full talent acquisition cycle tasks.

Skills

Customer service

Communication skills

Time management

Collaboration

Organizational skills

Education

Bachelor’s degree

Tools

Google Suite

Learning Management Systems

Job description

The Talent and Orientation Associate is a pivotal support role for the Talent Acquisition team at STEMCELL. In this role, you will focus on recruitment administration, providing exceptional customer service as a first contact point for our new hires as they continue their career journeys with STEMCELL.

In your day to day, you will focus on administrative, logistical, and foundational relationship building tasks for the recruitment team, with a focus on onboarding and orientation. By collaborating closely with team members to support the recruitment and HR functions, you will be an integral part of supporting STEMCELL’s commitment to facilitating a warm and welcoming new hire experience.

Duties and responsibilities:

• New Hire Onboarding: Serve as the primary point of contact for new employees, coordinating new hire paperwork, conducting background checks as necessary, and guiding new employees through the initial stages of their onboarding, including coordinating logistics such as onsite and virtual sessions, booking and preparing meeting spaces, and arranging necessary equipment
• Organizational Support: Responsible for providing a high level of care and customer service to the business, including hiring managers, talent acquisition, other facilitators, and new hires during the entire orientation process
• Team Coordination: Support the team with the full talent acquisition cycle, which can involve coordinating job postings, scheduling interviews, and managing the logistics of the hiring process
• New Hire Feedback: Manage new hire orientation evaluation surveys, gathering input and feedback from employees, managers, and facilitators
• Systems and Reporting: Support any system changes or process documentation as necessary, including but not limited to generating reports using Workday, our Learning Management System (LMS), new hire reports, and other metrics as needed to contribute to team projects and goals to improve process efficiency

Knowledge and Qualifications:

• Bachelor’s degree is required, with a passion for the life sciences
• 2-3 years of experience in either learning & development, training, customer service and/or marketing, along with strong administration skills
• Strong collaboration and communication skills, with a focus on providing a high level of service delivery and partnership with relevant stakeholders
• Excellent time management and organizational skills, with an agile and adaptable mindset to work autonomously and handle shifting priorities and deadlines
• Previous experience with facilitation is an asset, with experience using Google Suite and Learning Management Systems also preferred

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

$71,200.00 – $96,400.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.