Strategic Key Account Lead – Grocery Partners

General Mills, Inc.; Mississauga; On-site; CAD 71,000 - 107,000; Full time

Benefits offered by this job

Health benefits

Total Rewards package

Annual incentive program

Wellbeing support

Job summary

General Mills, Inc. in Mississauga, Canada, is seeking a Key Account Manager to lead our grocery business with primary responsibility for Loblaws and Metro accounts.

You will build trusted relationships with buyers and supply chain partners, manage trade spend, and translate market data into actionable growth plans. The role emphasizes cross-functional teamwork with Brand, Shopper Marketing, Supply Chain, and Forecasting to deliver sustainable results.

Qualifications

• 3+ years of consumer-packaged goods (CPG) account management or customer development experience.
• Experience managing grocery/retail or other CPG customers and delivering results through customer relationships.
• Experience with LDIA, Nielsen, or comparable data sources.
• Ability to analyze customer and sales data, draw meaningful insights, and translate those insights into actions.
• Strong planning, organization, communication, negotiation, and follow-through skills.
• A proactive, results-oriented approach and the ability to manage multiple priorities in a fast-paced, growing business.
• Ability to work effectively in a team environment and communicate with stakeholders at all levels of the organization.
• Strong Excel and PowerPoint skills, along with comfort working with customer systems and business processes.

Responsibilities

• Own day-to-day customer relationships with Loblaws and Metro and lead regular customer meetings.
• Lead annual joint business planning and merchandising plans connecting customer priorities, analytics, and growth priorities.
• Identify opportunities to expand distribution or routes to market.
• Plan, manage, and track promotional events and trade spend within customer budgets.
• Analyze customer data, POS results, Nielsen insights, and sales trends to inform recommendations.
• Develop and maintain relationships with internal teams to deliver customer needs.

Skills

Data analysis

Negotiation

Communication

Teamwork

Time management

Cross-functional collaboration

Tools

Excel

PowerPoint

Job description

General Mills, Inc. in Mississauga, Canada, is seeking a Key Account Manager to lead our grocery business with primary responsibility for Loblaws and Metro accounts.

You will build trusted relationships with buyers and supply chain partners, manage trade spend, and translate market data into actionable growth plans. The role emphasizes cross-functional teamwork with Brand, Shopper Marketing, Supply Chain, and Forecasting to deliver sustainable results.