Strategic Enterprise Account Lead, AV Solutions

ET Group; Town of Salisbury; On-site; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

3 weeks paid vacation

6 personal emergency leave days

Training opportunities

Onboarding & growth

Job summary

ET Group is a dynamic AV solutions provider in Canada, recognized among the best workplaces. This role focuses on growing trusted relationships with enterprise and government clients, identifying new opportunities, and driving revenue growth within a fast-paced, collaborative environment.

As a senior client partner, you will mentor junior staff, manage a robust sales pipeline in CRM, and help craft winning strategies and proposals.

Qualifications

• 4–6 years in account management, client success, or customer engagement.
• Proven record of retaining and growing a client portfolio.
• Experience leading or mentoring junior team members.
• Comfortable owning revenue targets (sell, cross-sell, renewal).
• IT background or AV/tech solutions are assets.

Responsibilities

• Find new clients and potential sales.
• Nurture deep and broad client relationships as main contact.
• Cultivate opportunities; identify best sales strategies.
• Update and maintain CRM pipeline and forecast.
• Provide accurate client data and sales details.
• Assess competitive landscape and threats.
• Position ET Group's value to meet client needs.
• Establish margins and negotiate contracts within the team.
• Lead RFP execution and responses.
• Coordinate with internal teams to meet client needs.
• Participate in trainings with partners and vendors.

Skills

Account management

Client success

Customer engagement

Mentoring teammates

CRM proficiency

Revenue targets

Tools

CRM software

Job description

ET Group is a dynamic AV solutions provider in Canada, recognized among the best workplaces. This role focuses on growing trusted relationships with enterprise and government clients, identifying new opportunities, and driving revenue growth within a fast-paced, collaborative environment.

As a senior client partner, you will mentor junior staff, manage a robust sales pipeline in CRM, and help craft winning strategies and proposals.