Strategic Engagement Manager - Marine & Defence

Socket.dev; Dartmouth; On-site; CAD 90,000 - 120,000; Full time

Job summary

Fleetway is seeking a Manager, Strategic Engagement to advance customer engagement and business development across marine and defence sectors. You will ensure customer perspectives shape planning, delivery, and growth strategies by leveraging market intelligence and stakeholder feedback.

As a liaison between internal teams and external stakeholders, you will identify growth opportunities, drive improvements, and support corporate objectives. Occasional travel may be required.

Qualifications

• 8+ years of progressive experience in customer insights, business development, account management, stakeholder engagement, strategic planning, or related roles.
• Experience in marine, defence, engineering, or professional services sectors is an asset.
• Proven ability to build and manage strategic customer relationships and drive growth.
• Experience translating market insights into actionable business strategies.
• Experience collaborating with cross-functional teams and senior leaders.

Responsibilities

• Build and maintain strong relationships with customers, industry partners, and key stakeholders across marine and defence sectors.
• Serve as a strategic liaison between customers and internal teams, ensuring customer needs are integrated into planning, delivery, and decision-making.
• Monitor market trends and competitive activity to identify opportunities and support growth initiatives.
• Support business development through customer engagement, market intelligence, and industry events.
• Collaborate with operational, engineering, project management, and corporate teams to align and resolve issues for better outcomes.
• Develop customer insights, engagement metrics, reports, and recommendations for leadership decisions.
• Contribute to stakeholder engagement strategies that strengthen partnerships and strategic objectives.

Skills

Customer insights

Business development

Stakeholder engagement

Strategic planning

Market analysis

Cross-functional collaboration

Education

Bachelor's degree in Business, Engineering, Marketing, Communications

Equivalent combination of education and experience

Job description

Fleetway is seeking a Manager, Strategic Engagement to advance customer engagement and business development across marine and defence sectors. You will ensure customer perspectives shape planning, delivery, and growth strategies by leveraging market intelligence and stakeholder feedback.

As a liaison between internal teams and external stakeholders, you will identify growth opportunities, drive improvements, and support corporate objectives. Occasional travel may be required.