Strategic AV Account Lead

ET Group; Toronto; On-site; CAD 100,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

3 weeks paid vacation

Job summary

ET Group is seeking an energetic Account Manager in Toronto to develop profitable client relationships and drive revenue growth for AV solutions. You will manage a portfolio, lead RFP responses, and coordinate with cross‑functional teams to deliver client value.

Ideal candidates have 4–6 years in account management, a track record of retaining clients, and the ability to mentor junior staff while meeting revenue targets.

Qualifications

• 4–6 years in account management, client success, or customer engagement — B2B preferred.
• Proven record of retaining and growing a client portfolio.
• Experience leading or mentoring junior team members.

Responsibilities

• Find new clients and potential sales.
• Nurturing deep and broad client relationships to create more stakeholder influence, and act as the main point of contact within the account.
• Cultivating and qualifying new opportunities while identifying the most appropriate sales strategies.
• Updating and maintaining sales pipeline data/forecast within CRM.
• Providing accurate client data, sale details and other sale related information (i.e. site, packages sold, contacts).
• Understanding the competitive landscape and assessing potential threats.
• Understanding and positioning ET Group's value proposition to meet client needs.
• Establishing margins and negotiating contracts within the team.
• Team lead for RFP execution and response.
• Communicating and prioritizing needs for the client, connecting and engaging to other ETG team members as required.
• Participate in internal, partner and vendor trainings to stay up to date on the latest technology solutions.

Skills

Account management

Sales

Mentoring

Revenue targets

AV/tech solutions

Tools

CRM (e.g., Salesforce)

Job description

ET Group is seeking an energetic Account Manager in Toronto to develop profitable client relationships and drive revenue growth for AV solutions. You will manage a portfolio, lead RFP responses, and coordinate with cross‑functional teams to deliver client value.

Ideal candidates have 4–6 years in account management, a track record of retaining clients, and the ability to mentor junior staff while meeting revenue targets.