Strategic Account Manager — Growth & Campaigns

Digital Agency Jobs; Vancouver; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

VML in Vancouver seeks an Account Manager to oversee client accounts and ensure delivery of marketing initiatives. You will lead campaign development, manage timelines, budgets, and collaborate with internal teams to execute projects effectively.

The role emphasizes building strong client relationships, presenting insights, and driving growth through cross-sells. A hybrid work model is offered with office presence required several days a week.

Qualifications

• Experience in account management, preferably in an agency or marketing setting.
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Responsibilities

• Oversee client accounts and ensure successful delivery of marketing initiatives.
• Lead development and execution of campaigns with client goals in mind.
• Manage timelines, budgets, and scopes to deliver results.
• Collaborate with creative, strategy, media, and production teams.
• Prepare and present client proposals, performance reports, and strategic recommendations.
• Identify opportunities for cross-sells and upsells within accounts.
• Monitor industry trends to inform client strategies.
• Address client concerns proactively with solution-oriented approach.

Skills

Account management

Project management tools

Marketing principles

Budget management

Campaign analysis

Client satisfaction

Tools

Asana

Wrike

Job description

VML in Vancouver seeks an Account Manager to oversee client accounts and ensure delivery of marketing initiatives. You will lead campaign development, manage timelines, budgets, and collaborate with internal teams to execute projects effectively.

The role emphasizes building strong client relationships, presenting insights, and driving growth through cross-sells. A hybrid work model is offered with office presence required several days a week.