Strategic Account Manager - ERP & SaaS Growth

Automatic Data Processing, Inc.; Oakville; On-site; CAD 60,000 - 90,000; Full time

Job summary

Klipboard is seeking an Account Manager in Oakville to drive new business and expand revenue with existing clients. You will manage relationships, coordinate solutions, and align with client goals in a fast-paced tech environment.

Ideal candidates have CRM experience, a proven sales track record, and strong communication and organizational skills. This full-time role offers growth opportunities within a global, AI-forward company.

Qualifications

• 1 year minimum experience in an equivalent sales role.
• Proven track record of meeting quotas and receiving positive customer feedback.
• Experience working with a CRM system (e.g. Salesforce).
• Proven ability to juggle multiple accounts while maintaining sharp attention to detail.
• Experience delivering client-focused solutions based on customer needs.

Responsibilities

• Maximize revenue from existing customers through upselling the product catalogue and extending contract length.
• Maintain and develop customers with appropriate propositions to boost service quality and growth.
• Identify and develop new business opportunities with current clients ( referrals ).
• Meet or exceed opportunity and revenue targets.
• Track KPI progress and report weekly/monthly per agreed cadence.
• Build trusted advisor relationships with key accounts and stakeholders.
• Assist with challenging client requests and escalation handling as needed.
• Uphold company standards and brand across business hours and beyond.
• Foster a culture of performance, competition, and support.

Skills

Verbal comms

Listening skills

Negotiation

Presentation

Organization

Motivated

Target driven

Problem solving

Fast-paced

Team player

Job description

Klipboard is seeking an Account Manager in Oakville to drive new business and expand revenue with existing clients. You will manage relationships, coordinate solutions, and align with client goals in a fast-paced tech environment.

Ideal candidates have CRM experience, a proven sales track record, and strong communication and organizational skills. This full-time role offers growth opportunities within a global, AI-forward company.